Pega Decisioning Architect
3 weeks ago
Job Requisition ID: 36341
Pega Decisioning Architect
Flexible work arrangements – work in a way that suits you best, including part-time options Banking, finance and wellbeing program discounts Salary packaging – to suit your personal and financial circumstancesAbout us
Our diverse Data & AI team comprises over 500 specialist practitioners across Australia, each of whom are constantly curious and excited about combining their business acumen and technological expertise to create data-centric solutions that help solve complex problems and transform or reinvent our client’s business.
Our Data & AI teamwork with public and private sector clients helping them to design and implement world leading solutions and capabilities. From solving air and ground transport network issues through our industry-first Optimal Reality digital twin solution, bringing automation capabilities to vaccine rollout programs, to helping our clients move to a sustainable world, we are the partner of choice for our clients and our alliance vendors.
Our relationships with market leading vendors such as Pega, AWS, Microsoft, Google, Apple, Snowflake, Salesforce, and Informatica enable our practitioners to be at the forefront of new and emerging capabilities and to deliver our suite of services at scale. We are consistently recognised as leaders in Cloud, Data, Analytics and AI, including in the latest analyst reports.
About the job
Our clients are increasingly investing in digitisation, simplification, value realisation and modernisation, through business transformation initiatives such as Digital, Core Operations, Finance and Data. To meet this demand, we are growing our AI Led Customer Decisioning team and are looking for Pega 1:1 Customer Engagement specialists. In this role you will be a key member in shaping, designing, and delivering Pega Customer Decisioning programs, while playing vital role in building the AI Led Customer Decisioning practice.
You will have an opportunity to play multiple roles across a career trajectory ranging from strategy / planning, solution architecture delivery, functional to technology alignment, business/stakeholder engagement and delivery management.
You are someone with:
Preferred:
Ability to understand and communicate client strategic business drivers and operational process requirements AND link specific business requirements to Pega Decisioning capabilities. Ability to collaborate and communicate well with teams across multiple workstreams such as IT, Marketing, Data, Digital, Customer Value Management etc. Strong oral and written communication skills, including presentation skills (ie: MS PowerPoint). Ability to create critical collaterals for client workshops and customer interactive sessions. Strong problem solving and troubleshooting skills with the ability to exercise mature judgment Strong consulting & analytics skills. An advanced degree in the area of specialization.You will typically be part of or responsible for leading or participating in Pega Decisioning squad on a large client project. You will need a range of skills from interviewing client stakeholders, capturing business problem statements, leading client workshops, designing, building, and implementing Pega Decisioning solutions, and communicating the impact of your results to your clients. As you grow, you will take up more senior level responsibilities across solutions, client relationships and business development, and coaching and mentoring junior members of the team.
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