Guest Services Manager

5 days ago


South Penrith, Australia Hotel and WSCC Full time

Panthers Group and Pullman Sydney Penrith have an exciting opportunity for an experienced Guest Services Manager to join the Hotel

 

Introducing Pullman Sydney Penrith

  • Penrith’s First Five-star International Hotel with 153 Guest Suites, Elite Fitness Centre, Sauna, Restaurant, Bar and Café. Secure Underground Parking
  • 1,250sqm Conference and Convention Centre with Dedicated Bar, Reception and Green Room and Best-in-Class Audio Visual.
  • Market Leading Sustainability Initiatives
  • Concierge and Valet Parking

The Benefits of the Role

  • Competitive Remuneration Package
  • Inclusive, Flexible and Engaging Working Environment built on Strong Values and Authenticity.
  • Training and Development with Global Career Opportunities and access to Accor’s Registered Training Organisation.
  • Team Discounts across Accor’s 5,000+ hotels and partnering businesses. Food & Beverage discounts at Panthers Group Venues.
  • Onsite Complimentary Car Parking

The Role of Guest Services Manager 

  • Reporting to the Assistant Front Office Manager, you will be responsible for overseeing the hotel operations on a shift basis, with a particular focus on leading the Front Office and Concierge/Valet teams.
  • You will lead and inspire an authentically guest-centric, professional, innovative and flexible team where service is a passion rather than a job.
  • The activation and recognition of loyalty will be taken to a new level at this property and driven through a whole-hotel approach.
  • Assist in conducting training for all Front Office employees.

Setting you up for Success

  • Prior Guest Services Manager/Duty Manager experience is essential 
  • Five-Star experience is advantageous, but not a necessity
  • Accor experience is advantageous, but not a necessity
  • Experience leading a team with a strong focus on engagement and development

Ready to Apply

 

If this sounds like the opportunity for you, please apply now 

 



  • South Penrith, Australia Hotel and WSCC Full time

    Part TimePanthers Group and Pullman Sydney Penrith have an exciting opportunity for an experienced Guest Services Manager to join the Hotel!Introducing Pullman Sydney PenrithPenrith’s First Five-star International Hotel with 153 Guest Suites, Elite Fitness Centre, Sauna, Restaurant, Bar and Café. Secure Underground Parking1,250sqm Conference and...


  • Penrith, Australia Hotel and WSCC Full time

    **Panthers Group and Pullman Sydney Penrith have an exciting opportunity for an experienced Guest Services Manager to join the Hotel!** **Introducing Pullman Sydney Penrith** - Penrith’s First Five-star International Hotel with 153 Guest Suites, Elite Fitness Centre, Sauna, Restaurant, Bar and Café. Secure Underground Parking - 1,250sqm Conference and...


  • Penrith, Australia Hotel and WSCC Full time

    **Panthers Group and Pullman Sydney Penrith have an exciting opportunity for an experienced Guest Services Attendant to join the brand new Western Sydney Conference Centre and Hotel!** **Introducing Pullman Sydney Penrith** - Penrith’s First Five-star International Hotel with 153 Guest Suites, Elite Fitness Centre, Sauna, Restaurant, Bar and Café. Secure...


  • Penrith Municipality, Australia LUXXE Outsourced Hotel Services Full time

    We are seeking a reliable and service-focused Room Attendant to join our team at a 220 room hotel in West Sydney. The successful candidate will be responsible for the cleaning of guest rooms and replenishing of amenities, maintaining guest room pantries, and ensuring all equipment is in clean working order.As a key member of our housekeeping team, you will...

  • Guest Relations

    5 months ago


    Werribee South, Australia Lancemore Hotel Group Full time

    **Join Australia’s most awarded luxury boutique hotel operator**: - ** Shape your career with a growing organisation**: - ** Iconic and award winning location**: - ** Part time with flexibility** **About the role**: The **Mansion Hotel and Spa's Guest Relations/Services Manager** will report into the Front Office Manager and have a sound and diverse...

  • Guest Services Manager

    3 months ago


    South Brisbane, Australia Mater Group Full time

    **Job no**: 501397 **Work type**: Permanent **Location**: South Brisbane **Categories**: All other **About the role** Mater Health is looking for an experienced Guest Services Manager to join the team! This permanent, full-time role will be based at our South Brisbane campus. The primary purpose of the position is to lead, manage and coordinate Cleaning...


  • South Brisbane, Australia Mater Group Full time

    **Job no**: 501679 **Work type**: Casual **Location**: South Brisbane **Categories**: All other **About the role** Mater Health Services has a great opportunity for a **Guest Services Assistant** to join our Hotel Services team. This is a **casual** role based in Mater’s South Brisbane Campus. The positions will work to a rotating roster across 7 days...


  • South Brisbane, Australia Mater Group Full time

    **Job no**: 501998 **Work type**: Casual **Location**: South Brisbane **Categories**: Room Attendant **About the role** Mater Health Services has a great opportunity for a **Guest Services Assistant** to join our Hotel Services team. This is a **casual** role based in Mater’s South Brisbane Campus. The positions will work to a rotating roster across 7...

  • Guest Service Agent

    5 months ago


    South Yarra, Australia The Olsen Full time

    Inspired by and dedicated to Australian contemporary artists, **Art Series Hotels** offers a hotel experience a little extraordinary. Another of the boutique Art Series Hotels,** The Olsen** is a monument to hospitality and revered Australian landscape painter John Olsen. If you like the idea of working in Chapel Street, South Yarra and you love the...

  • Guest Service Agent

    6 months ago


    South Wharf, Australia AccorHotel Full time

    **Company Description** **_ Work and Play in South Wharf's Vibrant Community_** Discover our 26-level golden tower with 347 rooms and suites, complemented by direct access to the Southern Hemisphere's largest meeting space at the Melbourne Convention & Exhibition Centre. Our guests enjoy 24-hour fitness facilities, complimentary WiFi, and proximity to DFO...


  • South Melbourne, Australia Ultimate Driving Tours Full time

    Ultimate Driving Tours (Soon to be HunterMoss Luxury Journeys) is a boutique luxury travel company dedicated to providing extraordinary experiences around the globe, for discerning guests from around the world. We curate small group tours and bespoke travel journeys that embody luxury, exclusivity, and impeccable service from beginning to end. We are...

  • Guest Services Agent

    2 months ago


    South Yarra, Australia Ovolo Group Full time

    Founded in 2010, we’re an independently owned and operated lifestyle brand with hotels & restaurants across Hong Kong, Australia, and Indonesia. Over the years we’ve grown exponentially, both in size and confidence. But our attitude towards our guests and our passion for what Ovolo stands for remains as strong as ever. We’ve never been afraid to be...


  • South Perth, Australia Atlas People Full time

    **Job description** Guest Services/Function Coordinator Are you ready for an adventure of a lifetime? Do you love travelling? Do you want to work in different locations across Australia and experience the diversity of its culture and nature? If you answered yes to these questions, then you might be the perfect fit for an ATLAS ADVENTURE! We are Atlas...


  • South Penrith, Australia LUXXE Outsourced Hotel Services Full time

    Penrith - West SydneyBenefit from comprehensive training programsJoin a company that focusses on a positive, supportive and inclusive work cultureBe rewarded for your hard work and dedication!Close to Public TransportExciting Part Time opportunities now exist for reliable and experienced Housekeeping Professionals to join our amazing and friendly team!About...


  • South Penrith, Australia LUXXE Outsourced Hotel Services Full time

    Benefit from comprehensive training programsJoin a company that focusses on a positive, supportive and inclusive work cultureBe rewarded for your hard work and dedication!Close to Public Transport Exciting Part Time opportunities now exist for reliable and experienced Housekeeping Professionals to join our amazing and friendly team!  About Us... LUXXE...

  • Guest Experience Agent

    6 months ago


    South Yarra, Australia Accor Apartments & Realty Full time

    Along the illustrious Chapel Street, The Olsen Melbourne - Art Series, is a masterpiece in itself, infused with the creations of esteemed Australian landscape artist Dr John Olsen. Offering boutique luxury accommodation including apartment-style studio suites, spacious one and two-bedroom suites, on-site Spoonbill Restaurant welcoming up to 80 guests daily...


  • South Penrith, Australia Hotel and WSCC Full time

    Panthers Group and Pullman Sydney Penrith have an exciting opportunity for an experienced Assistant Front Office Manager to join the Western Sydney Conference Centre and Hotel Team! Introducing Pullman Sydney PenrithPenrith’s First Five-star International Hotel with 153 Guest Suites, Elite Fitness Centre, Sauna, Restaurant, Bar and Café. Secure...


  • South Penrith, Australia Hotel and WSCC Full time

    Full TimePanthers Group and Pullman Sydney Penrith have an exciting opportunity for an experienced Assistant Front Office Manager to join the Western Sydney Conference Centre and Hotel Team!Introducing Pullman Sydney PenrithPenrith’s First Five-star International Hotel with 153 Guest Suites, Elite Fitness Centre, Sauna, Restaurant, Bar and Café. Secure...

  • Assistant Manager

    4 weeks ago


    South Penrith, Australia ALH Hotels Full time

    Job Description **Assistant Manager **-** Pioneer Tavern** - $74,000 base salary + Super + Half yearly bonus - Career and training opportunities - your development is important to us - Exclusive discounts and benefits - check out our benefits at the bottom of this ad Join the vibrant team at Pioneer Tavern in South Penrith, where a welcoming atmosphere...


  • South Penrith, Australia Panthers Penrith Full time

    Panthers Penrith are seeking a passionate and dedicated customer service professional to join their friendly team. We have an amazing opportunity available for an energetic and reliable individual to join our beverage team in our South-East Asian cuisine on a part time basis. You will be an exceptional team player with a welcoming smile and ensure excellent...