End User Support Representative

4 weeks ago

Kingston, Australia Leidos Full time
Job Description

About Us

In Australia we have over 2,000 employees mostly based in Melbourne, Canberra and Adelaide. Globally we number 45,000 employees and are located in 35 countries. Our Mission is to make the world safer, healthier and more efficient through information technology, engineering and science. It’s work that we can all be proud of.

Job Description

As a member of the End User Services (Desktop Support) team, your role is to: 

  • Provide Corporate IT services for Leidos Australian staff, ensuring all desktop services are managed and supported effectively. 
  • Work closely with the Service Desk and Infrastructure teams to deliver a high level of service to the AU business by demonstrating proficiency in user desktop, laptop, software, printers, telephony, video conferencing and basic networking support.
  • Provide technical guidance to assist with the resolution of issues and problems affecting the SOE environment.
  • Help address knowledge gaps within the End User Services team by providing coaching and documenting solutions.
  • form local testing of operating system upgrades as well as new peripherals and workstation models to ensure their compatibility with the global SOE.

Qualifications

Some of the things we're looking for include:

  • Demonstrated knowledge and experience with troubleshooting Windows domains and networks
  • Demonstrated knowledge and experience of client hardware and software deployment techniques
  • Moderate understanding and wide application of technical principles, theories and concepts in the field
  • Demonstrated experience working within an engineering or project environment (preferably in the defence industry)
  • Intermediate skills and experience in the use of MS Office and other relevant software packages and applications
  • Prior experience with Microsoft System Center Configuration Manager (SCCM) is highly desirable
  • Technical or relevant industry certifications, such as ITIL and for Microsoft products are highly desirable

This role requires the successful applicant to be an Australian Citizen.



Additional Information

At Leidos, you will be valued, included and supported. So if you are open-minded and keen to Be the difference, we look forward to welcoming you.

Applicants may also need to meet International Traffic in Arms Regulations (ITAR) requirements. In certain circumstances this can place limitations on persons who hold dual nationality, permanent residency or are former nationals of certain countries as per ITAR 126.1.

  • End User Support Representative CIO Services

    4 weeks ago

    Kingston, Australia Leidos Full time

    Company DescriptionGrow your career. Flex to get more out of life. Care for your wellbeing. You can at Leidos. At Leidos we offer:Career defining opportunities working on cutting edge bespoke projects at the forefront of innovation.Work in a variety of exciting projects with a stable customer base.Diverse teams, diverse thinking, diverse opportunities. We're...

  • Inside Sales Representative

    2 weeks ago

    Kingston, Australia Coates Full time

    About usYou've probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we're more than just scissor lifts and diggers. We're an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training.We're proudly Australian-owned, with a long...

  • Field Support Officer

    1 week ago

    Kingston, Australia Australian Department of the Environment Full time

    APS 5 - $78,548 - $86,168 - Australian Antarctic - Kingston - TAS The Field Support Officer (APS5) will work within the Field Operations team under the broad direction of the section’s coordinators, working on various projects and activities relating to the provision of field support to the Australian Antarctic Program (AAP).The position has both...

  • Client Care Representative

    3 weeks ago

    Kingston, Australia Connect Hearing Full time

    Who we are In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, we - through our core business brands Phonak, Unitron, Hansaton, Advanced...

  • Banking Consultant, Kingston Tas

    3 weeks ago

    Kingston, Australia ANZ Banking Group Full time

    **Req ID**: 64018 **Department**: AR Branch Network **Division**: Australia Retail **Location**: Kingston About the role At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things - whether they’re...

  • Field Support Officer

    2 weeks ago

    Kingston, Australia Department of Social Services (DSS) of the Australian Government Full time

    Salary- $78,548 to $86,168Opportunity Type Full-TimeOpportunity Status OngoingAPS Classification APS Level 5Closing Date 18/06/2023Job Category AdministrationPosted: 30/05/2023Department of Climate Change, Energy, the Environment and Water (DCCEEW)Field Support Officer:Kingston TASWho we areThe Australian Antarctic Division (AAD) is part of the Commonwealth...

  • Operations Supervisor

    2 weeks ago

    Kingston, Australia Coates Full time

    **About us** Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC. **The next step in your career starts here** - Oversee the coordination &...

  • Operations Supervisor

    2 weeks ago

    Kingston, Australia Coates Full time

    **About us** Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC. **The next step in your career starts here** - Oversee the coordination &...

  • Operations Supervisor

    2 days ago

    Kingston, Australia Coates Hire Full time

    About us Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC. Here’s how you’ll be a part of our team• Oversee the coordination & installation...

  • Medical Receptionist

    3 weeks ago

    Kingston, Australia Wellcare Medical Centre Kingston Full time

    **Job description** Job description A Busy 5 Doctor General Practice and Skin clinic seeking an experienced professional Medical Receptionist who is enthusiastic, friendly, hard-working team player with excellent administration skills. Practice bulk-bill for GP and mix bill for Skin services. This is a causal contract with the view to go permanent if...

  • Operations Supervisor

    2 weeks ago

    Kingston, Australia Coates Full time

    About usProudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC.The next step in your career starts here Oversee the coordination & installation of our...

  • Library Officer

    4 weeks ago

    Kingston, Australia City of Kingston Full time

    Job Task Analysis - Library Officer Physical Health Assessment - Library Officer Permanent part-time library officer x 3 positions available 1 x 28hrs per week - Monday, Tuesday, Thursday and Friday 1 x 14hrs per week - Wednesday and Thursday 1 x 14hrs per week - Tuesday and Friday Library Band 4 from $70,143, (pro-rata) plus superannuation Customer...

  • Librarian

    2 weeks ago

    Kingston, Australia Kingston City Council Full time

    Librarian Position at Kingston Libraries Casual roles – multiple openings Band 5 starting from $42.25 per hour, with additional 25% casual loading and superannuation Customer service responsibilities in a vibrant public library setting Varied working hours across all 8 library locations, including weekdays, evenings, and weekends Enhancing customer...

  • Operations Supervisor

    3 weeks ago

    Kingston, Australia Coates Hire Full time

    About usProudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC. The next step in your career starts here… Oversee the coordination & installation of...

  • Operations Supervisor

    2 weeks ago

    Kingston, Australia Coates Hire Full time

    About usProudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC. The next step in your career starts here... Oversee the coordination & installation of...

  • Therapeutic Residential Support Worker

    2 weeks ago

    Kingston, Australia Mission Australia Full time

    $40ph - $45ph + super + not for profit salary packaging:Five Permanent Part Time Contracts offering from 26hrs to 31hrs per week**:- Location: Kingston TAS 7050**:- Rewarding work - every day you know you are making a real differenceLife at Mission AustraliaWhen you join the team at Mission Australia, you become part of a community who are determined to end...

  • Library Officer

    2 weeks ago

    Kingston, Australia City of Kingston Full time

    Job Task Analysis - Library OfficerPhysical Health Assessment - Library OfficerPermanent part-time library officer x 3 positions available1 x 28hrs per week - Monday, Tuesday, Thursday and Friday1 x 14hrs per week - Wednesday and Thursday1 x 14hrs per week - Tuesday and FridayLibrary Band 4 from $70,143, (pro-rata) plus superannuationCustomer service duties...

  • Therapeutic Residential Support Worker

    1 week ago

    Kingston, Australia Mission Australia Full time

    **$40ph - $45ph + super + not for profit salary packaging**: - **Five Permanent Part Time Contracts offering** from 26hrs to 31hrs per week**: - **Location**: Kingston TAS 7050**: - **Rewarding work - every day you know you are making a real difference** **Life at Mission Australia** When you join the team at Mission Australia, you become part of a...

  • Home & Investment Lending Manager - Kingston Tas

    2 weeks ago

    Kingston, Australia ANZ Banking Group Full time

    Req ID: 44685Department: AR Branch NetworkDivision: Australia RetailLocation: KingstonAbout the roleRole type: Full time, permanentRole location: ANZ Kingston Branch - 31 Channel Highway, Kingston TASAt ANZ our purpose is to shape a world where people and communities thrive. We're making this happen by improving our customers' financial wellbeing so they can...

  • Therapeutic Residential Support Worker

    3 weeks ago

    Kingston, Australia Mission Australia Full time

    **$53ph + Super + Penalties**: - **Casual Contract**: - **Location**: Kingston TAS 7050**: - **Rewarding work - every day you know you are making a real difference** **Life at Mission Australia** When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United...