Library Officer

Job Task Analysis - Library Officer

Physical Health Assessment - Library Officer

Permanent part-time library officer x 3 positions available

1 x 28hrs per week - Monday, Tuesday, Thursday and Friday
1 x 14hrs per week - Wednesday and Thursday
1 x 14hrs per week - Tuesday and Friday

Library Band 4 from $70,143, (pro-rata) plus superannuation

Customer service duties in a busy and diverse public library service

Working across various library sites, including weekdays, evenings, and weekends

Support and build a positive customer experience for everyone who visits and engages with Kingston Libraries

About us

Kingston City Council’s collective focus is on delivering exceptional service that achieves our vision and meets community expectations.

We are an inclusive, resilient community with a thriving economy, where we all share a safe, sustainable environment. The City of Kingston is south-east of Melbourne and is approximately 20km from Melbourne's CBD. We employ over 1,500 people in a diverse range of roles including engineering, customer service, administration, finance, family, youth and children's services, sport and recreation, health, parks and gardens, planning, arts, and management.

The Arts, Events and Libraries Department at the City of Kingston is focused on the delivery of industry leading contemporary programs, activities, and events. Through innovation and continuous improvement, the department strives to provide high quality learning, recreational, social, and cultural outcomes for our community.

The City of Kingston Library Service operates eight public library branches, with major sites at Chelsea, Cheltenham, Parkdale and Westall, and minor sites at Clarinda, Dingley Village, Highett, and Patterson Lakes.

The Role

Council is seeking three library officers to join the Kingston Libraries team on a permanent basis.

1 x 28hrs per week - Monday, Tuesday, Thursday, and Friday

1 x 14hrs per week - Wednesday and Thursday

1 x 14hrs per week - Tuesday and Friday

Each role includes one late shift per fortnight. Weekend work is additional.

**Your role is to**:
Represent Kingston Libraries as the face of our library service and perform duties in a manner that exceeds expectations of both customers and the team

Undertake rostered customer service shifts in a team environment across all library sites, including weekdays, weekends and evenings, performing a range of tasks that support customers and our community

Actively promote services, events and programs that support literacy and digital literacy development across the Library Service

Actively educate users on new and existing library facilities, collections, resources, technology and equipment

Undertake a range of administrative tasks to ensure that the libraries operate efficiently

About you

**You will have**:
Ability to demonstrate the City of Kingston’s values of Future Orientated, Accountable, Dynamic, Expert, Community and Celebration

Demonstrated excellent customer service skills - experience of customer service in a library environment preferred

Knowledge and experience of working in a team

Demonstrated skills in supporting digital literacy in the community

Excellent interpersonal and communication skills

A positive, enthusiastic, and resilient attitude for working with diverse customers and staff in a front-facing team environment

What we can offer

We have three permanent part-time library officer positions available. 1 x 28hr/4 days per week, and 2 x 14hr/2 days per week. These positions will work across various library sites as rostered, including weekdays, evenings, and weekends.

As an employee of the City of Kingston you will be part of an inclusive culture and have access to ongoing professional development and a range of employee benefits designed to promote a positive work/life balance including flexible working arrangements, wellbeing initiatives, discounted gym membership, social club events, paid parental leave, salary packaging, study/development assistance, employee assistance program (EAP) and discounted health insurance.

How to Apply