Relationship Manager, Multinationals
1 month ago
Job description
Some career choices have more impact than others.
At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.
As an HSBC employee in Australia, you’ll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services, bonus leave days and wellness programmes including discounted gym memberships.
HSBC’s global capabilities and footprint allow our teams to provide a single coverage point for multinational clients operating internationally. Offering vast expertise and local knowledge, especially in emerging markets, our products and services have been designed to meet the global financial needs of our clients, whatever and wherever they are. Australia is a priority market for HSBC’s Global network.
Taking on the role of Relationship Manager with our Multinationals team in Melbourne, you will provide local relationship management coverage for high profile inbound Global Banking customers across the full spectrum of corporate banking products. The Multinationals strategy is to provide consistent, in-depth and dedicated coverage across the HSBC network with the end goal to deepen our relationship with our customers.
This role presents a fantastic hands-on opportunity for the right individual to develop their coverage banking relationship management skills whilst being exposed to the full range of institutional banking products and services.
Your main responsibilities will include:
- Acting as the primary point of contact for key clients and internal colleagues both locally and internationally across a wide range of product and client relationship matters.
- Establishing strong and close working relationships with key individuals in clients’ management teams.
- Working collaboratively with other global businesses, product and service partners to identify opportunities to connect customers and strengthen the relationship.
- Deepening client relationships and develop effective strategies to improve income generation, anticipate customer needs and provide a superior quality service to position HSBC as the market leader in this segment.
- Negotiating and structuring credit facilities and documentation under the constraints of credit/lending policies and market standards, meeting clients’ needs through a thorough understanding of their businesses, financing requirements and market conditions.
- Maintaining a proactive calling programme to service clients, ensuring senior management and key stakeholders for key corporate clients are contacted regularly.
- Delivering a high-quality service by owning customer engagement, striving for excellence in all interactions, and always acting according to the highest professional standards.
- Supporting the team through assisting to manage workflow and liaising with stakeholders across the bank.
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