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Casualty Claims Specialist

3 months ago

Sydney, Australia Guild Group Full time

Why this opportunity?

  • You can make this role your own. You’ll be close to our customers and have the autonomy and the trust of your leaders to manage your portfolio of professional indemnity and liability claims
  • Our size means you have access to other teams in the business (such as Product & Underwriting) and senior leadership to support you in driving your claims
  • You can support and influence the development of your colleagues by coaching and mentoring our other Casualty Claims Specialists
  • If you’re coming from legal practice, this is your chance to work directly with an insurance company that values staff well-being, flexibility, and work-life balance   

Who are you….

Your experience: You will have solid technical knowledge and experience managing high-risk and complex professional indemnity and liability claims independently. You could also come from practising insurance law with a desire to make a change and work in-house with an insurer. Through your experience, you’ll have an in-depth knowledge of the laws, legislation, and litigation practices relevant to these claims from which you can draw.   

You’re motivated by: The opportunity to apply your specialist knowledge to drive claims outcomes. You’ll be excited by the opportunity to coach and mentor others, so we continue to build capability within the Casualty Claims Team. Our business is here to support those our communities rely on, so you’ll take pride in your ability to provide sound and timely advice to our clients in their time of need.

What you’ll do

As a Casualty Claims Specialist, you’ll manage a portfolio of complex claims autonomously. These claims are with clients across allied health and other professionals who provide care and advice to our communities. You will manage the claims and offer support and guidance to customers to deliver timely outcomes. You will be accountable for following our claims processes and be responsible for providing expert advice, recommendations and support.

Why us?

We pride ourselves on having an inclusive and productive workplace where we treat our people and our clients with fairness, dignity, and respect. We offer: 

  • Hybrid working (minimum 2 days at our new Martin Place office)
  • Paid parental leave for eligible staff for 6 weeks and an extra day of paid leave in addition to your annual leave entitlements
  • Enhanced long-service leave
  • Staff discounts with leading retailers
  • An innovative Employee Assistance Program that provides counselling and support to all staff members and their immediate family
  • Wellbeing initiatives such as health checks and skin checks

Apply now to express your interest in this key role. Should you have any questions, please feel free to contact Jason at jburns@guildgroup.com.au

Visit our website here to meet our people and learn more about our business, values, and benefits.

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