Customer Relationship Manager
4 weeks ago
Are you a deeply committed relationship builder from the finance space who’s capable of assisting customers with a ‘customer-centric’ ethos? In this role you’ll be supporting activities across a variety of financial products whilst also speaking directly with investors and borrowers.
Our client’s aim is to establish themselves as the preferred and most reliable partner for SME lending solutions. They are extremely dedicated to excellence, innovation, and their client satisfaction sets them apart in the industry.
This role is administrative, operational with a large component of direct client contact. We are looking for a passionate relationship builder who holds their administrative work to the highest standard.
The Role:
- Identify opportunities to improve onboarding and ongoing management processes for all clients
- Manage investor pipeline from origination to onboarding
- Accurate data input, analysis and reporting
- Educate on financial products and manage customer enquiries
- Develop relationships with a wide spread of clients
About You:
- Familiarity with Australian investment alternatives, with a preference for RG146 compliance.
- Experience in financial services or related sectors, including client relationship management.
- Proficiency in managing deal processes from initiation to documentation and onboarding new customers.
- Strong acumen in data input and management and superstar communication skills.
- Strong written skills, self-motivation and drive.
- Undergraduate or Postgraduate degree's advantageous but not required.
The Perks
As part of their team, you'll enjoy:
- $75K + Superannuation
- Career progression and skill development
- Flexible work arrangements, allowing for varied days and hours
- Sydney CBD Location - 2 min walk from Wynyard Station
- Community engagement initiatives
If you're passionate about contributing to the success of SMEs in Australia and possess the requisite skills and experience across the financial sector in a support role, we urge you to seize this exciting opportunity and APPLY NOW
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