Customer Servicer Officer/Deckhands

4 weeks ago


Murarrie, Australia Kelsian Group Full time

Brisbane Full-time

About RiverCity Ferries

RiverCity Ferries is the proud operator of the iconic CityCats, CityHopper and Cross River Ferry networks on behalf of the Brisbane City Council. RiverCity Ferries operates and maintains the Brisbane City Councils Ferry fleet, and associated infrastructure on the Brisbane River. The network is over 20km long operating 30 vessels and associated terminals, including a maintenance and operations facility at Rivergate. The network moves in excess of 5 million passengers a year.

RiverCity Ferries is part of Kelsian Group Limited, Australia’s largest integrated land and marine, tourism and public transport service provider with established international operations in London and Singapore. 

About You

We're looking for passionate and enthusiastic people with excellent communication skills to join our team as either full-time or casual Vessel Master(s) or Coxswain(s), you will be responsible for the safe navigation and operation of our vessels, as well as the management of passengers and crew. You will also be responsible for providing excellent customer service.

To be successful in this role, you will need to have previous experience in a similar role, have obtained a Master Class

Demonstrate a dedication to delivering excellent customer service and prioritising the safety and well-being of both crew members and passengers.

How to Apply

Click APPLY and fill in as much information as you can in the track record section of the application, paying close attention to each question.

We are requesting your resume and a cover letter explaining why you are the best person for this position.

We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organisation, and enable our leaders to champion diversity and inclusion.



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