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Charity Assistant Shop Manager

1 month ago

Thornbury, Australia PDSA Full time

Charity Assistant Shop Manager - Thornbury

£12.00 per hour 

21 hours per week

Part Time, Permanent

Flexible working options are available regarding hours and shifts. 

If you enjoy being around people and have strong interpersonal skills, working in our charity retail shops might be the right choice for you.

You will support the Shop manager in our Thornbury retail shop – working with a team of volunteers to maximise profit and achieve a great shopping experience for our customers. We’re such a diverse charity that part of your role will be to champion the PDSA name and raise awareness as well generating item and cash donations from the local community.

The role of Assistant Shop Manager will: 

Work closely with the Shop Manager to maximise profit by ensuring a great retail experience, strong brand messaging, efficient stock rotation and good use of financial and competitor data 

Coach a team of volunteers, to be the best they can be encouraging new ideas and ways of doing things

Drive a culture of continuous improvement constantly reviewing KPIs and performance data to gain insight into what works and what doesn’t

Be passionate about PDSA as a charity and raise awareness of what we do with every customer 

About you 

You will have: 

A proven track record in the retail sector delivering sales targets 

Knowledge of what constitutes great customer service

Skills to instil your passion and abilities in your team 

About the benefits 

We are really passionate about being a great place to work, where people feel connected with what we do and where they feel they can make a genuine difference. This commitment has resulted in us being rated as one of the top 25 big organisations to work for in the UK according to Best Companies survey. 

In addition to being a great place to work, we offer a wide range of benefits including: 

Flexible working options 

25 days holiday (excluding Bank Holidays) with the option to buy and sell up to 5 days per year 

An additional Wellbeing Day to take whenever you like to help recharge your batteries 

Generous Auto-Enrolment pension and/or Contributory pension schemes available starting at an enhanced rate of 5% contributions up to 10% 

Life Assurance policy (4 x Annual Salary) 

Employee Assistance Program and Online Wellbeing Centre available 24/7 giving you the ability to speak with a professional in confidence about a range of issues 

Wide range of discounts for Retail, Holiday and similar organisations on our fetch platform 

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