Administration Assistant

4 weeks ago

Castle Hill, Australia Myintegra Full time

About the Role 

At MyIntegra, the Admin Assistant organizes and coordinates support for NDIS participants referred to MyIntegra for Support Coordination services and help improve their lives and assist them in achieving their goals. 

Your key responsibilities as an Admin includes:  

  • Initiating, executing, and completing intake and onboarding tasks
  • Refining customer requirements via telephone and email
  • Ensuring quality standards are maintained when completing all administrative tasks.
  • Maintaining and developing relationships with mainstream and disability associations service providers
  • Identifying potential improvements to our existing services and processes

About You 

To be successful in this role you will need to have: 

  • A minimum of 2 years’ experience in an administrative role 
  • Experience working with people with disability will be desirable.
  • Strong communication skills with ability to effectively present information and respond to question from groups of managers, clients & customers.
  • Advanced knowledge in Office Suite
  • Superior skills in developing and maintaining stakeholder relationships.
  • Must be highly organized.

About Us  

MyIntegra provides Plan Management and Support Coordination to people with disability, their families and carers. We have been operating since the National Disability Insurance Scheme (NDIS) rollout in 2016, championing empowered living for people with disability. We provide independent and unbiased support to NDIS participants looking for possibilities to maximise their plan and supports. Based in Australia and operating across all states, we offer best-in-class tools and technologies to help tens of thousands of people securely manage their disability budgets. Dedicated to continuous improvement and accountability, MyIntegra is an NDIS-registered provider with ISO accredited certification for the ‘Provision of Disability Support Services’ (ISO 9001:2015). We deliver our services in alignment with the National Disability Standards and are a proud member of the peak industry body, Disability Intermediaries Australia (DIA).

We Offer 

  • A supportive, and friendly team environment
  • A range of benefits including discounts major retailers, and corporate health insurance rates.
  • The opportunity to help people with disability live independent and fulfilling lives.
  • Ongoing training, career progression and professional development opportunities
  • An attractive salary
  • A very comprehensive Employee Assistance Program

Application Process 

If you have the energy and passion for this exciting role, join us on our journey and make a positive difference Apply for the role via Seek and we will reach out to you.  

Successful applicants will be required to undergo a National Police Check, and 2 Employment reference check. 

MyIntegra embraces DIVERSITY and is an equal opportunity employer. MyIntegra welcomes applications from candidates of diverse backgrounds, including Aboriginal and Torres Strait Islander people and People with disability are also encouraged to apply. 

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