Dynamics Specialist
1 week ago
- IT & Telecomms
- Consultant - BI / CRM
- Brisbane
- Permanent / Full Time
An opportunity has emerged for a Dynamics 365 Specialist to join a team navigating a major technology transformation, incorporating cloud technology and enhancing client-focused solutions across the business. This role is focused on engaging with various business units to leverage Microsoft 365 and the Power Platform for innovative, user-friendly solutions.
The Dynamics 365 Specialist will work closely with the Digital Workplace team, project managers, and stakeholders, ensuring solutions align with strategic priorities while maximizing efficiency, automation, and user satisfaction.
Key Responsibilities
Dynamics 365 and Business Applications
- Deliver best-practice solutions using Microsoft 365, focusing on Dynamics 365, Power Platform, Power Apps (Canvas and Model-Driven), Power Automate, SharePoint Online, and Power BI.
- Gather business requirements through engagement with stakeholders; clarify needs and provide expert guidance on solutions.
- Analyze business processes to identify gaps and opportunities for improvement and automation.
- Capture requirements as user stories, document solutions, and develop proof of concepts as needed.
- Implement new processes, features, and tools, document improvements, and measure impact.
- Produce supporting documentation for Dynamics and Power Platform-based solutions.
- Maintain a current skillset in Dynamics and Power Platform, with an emphasis on no-code and out-of-the-box (OOTB) configurations.
- Ensure quality through rigorous testing and provide support across the Digital Workspace landscape.
Risk Management
- Collaborate with team members to manage risks, identify emerging threats, and develop treatment plans.
Business Engagement
- Engage with business units to understand needs, advise on Microsoft 365 technology solutions, and provide ongoing support for issue resolution.
Process Excellence
- Document, analyze, and optimize development and architectural processes to ensure reliable and effective execution.
Required Skills and Qualifications
Essential:
- Degree in Information Technology or relevant qualification
- 2+ years of experience in IT roles focused on Dynamics 365 and the Power Platform, including Power Apps, Dataverse, and Power Automate
- Proven ability in utilizing Dynamics, Power Platform, and SharePoint Online to deliver solutions, with a preference for OOTB products
- Proficiency in extending Dynamics and Model-Driven apps with JavaScript, plugins, and custom pages
- Experience setting up and managing Power Platform environments and security
- Strong understanding of Agile methodologies and experience within project governance frameworks
- Analytical skills to assess IT requirements and design, deploy, test, implement, and support IT systems
Core Competencies:
- Goal-oriented with the ability to meet deadlines in a cost-effective manner
- Creative problem-solving abilities
- Adaptable to change with a positive approach
- Client-focused and committed to service excellence
- Collaborative team player with high attention to detail
- Strong interpersonal, stakeholder engagement, and communication skills
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