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Product Strategy Manager

3 months ago

Padstow, Australia O'Brien Glass Industries Limited Full time

Full Time - Padstow, NSW

Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment?  Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.

Key Points

  • Newly created role to support business growth
  • Flexible working options including Hybrid working arrangements
  • Fantastic opportunities for career growth and personal development

The Role

O’Brien offers motorists additional auto-related products to add to their service experience during their Vehicle Glass Repair, Replacement and Recalibration (VGRRR) journey. The current offering includes Wiper Blades, Rain Repellent and Cabin Filters, and are through our 3 contact channels; Face-to-Face; Phone; and Online.

The Product Strategy Manager will provide leadership and direction across our AutoGlass network to create and grow an environment of ambition and lead the business to achieve and exceed our key strategic drivers, in particular Value-Added Products and Services development and growth. The primary focus will be on optimizing Core VAPS sales within the existing VGRRR journey.

Key duties and responsibilities include:

  • Leverage sales data, market trends and consumer insights to develop a strategy that drives growth opportunities
  • Design, implement and drive a customer focussed product strategies aligned to business objectives and maximising commercial performance
  • Drive a customer first approach and mentality within our AutoGlass operations network
  • Partner with our Service Centre network and other key stakeholders to build awareness and excitement around our Value-Added Products and Services
  • Manage communication with key stakeholders ensuring they are regularly updated relevant to the category, including promotional plans, product changes and new offerings
  • Inter/intrastate travel required on a business needs basis

The Perks

O’Brien® is committed to giving you fantastic benefits, a platform for development and working with you to grow your career. To support this, we offer:

  • Flexible working including Hybrid working arrangements and ability to work from Corporate Head Office, Service Centres and other O’Brien locations
  • Ongoing reward and recognition programs
  • Ongoing learning and development opportunities
  • Community service/volunteering leave and giving back opportunities
  • Employee discounts with O’Brien services and our corporate partners

What we are looking for

At O’Brien® we are Caring, Collaborative, Genuine and Driven. We call this our DNA, and it’s what we look when finding and growing our team members. If you fit the DNA, you’ll fit here. In conjunction we are needing someone with:

  • 5+ years as a Category Manager or similar in the Retail environment with track record of driving conversion and basket size
  • Result driven mentality with strong analytical skills
  • A strong approach to project management keeping high focus and pace on delivery of milestones
  • Demonstrated experience using innovation and outside the box style thinking drive product strategy
  • Proven experienced in successful new product/service rollout
  • Demonstrated leadership experience including leading cross-functional teams
  • Highly developed stakeholder engagement, influencing, and presenting skills
  • Strong IT skills in particular MS Office Suite (Excel, PowerPoint, etc.)
  • Excellent interpersonal and collaboration skills
  • Ability to think strategically and creatively on how to leverage insights to generate value to all 4 key stakeholders (People, Customers, Stakeholders and Society)

Build a career with O’Brien Apply now

As part of Belron®, the world's leading glass specialists operating in 35 countries, O'Brien® put our customer at the heart of everything that we do. We serve more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. We are a highly successful business, and we need talented people like you to keep us strong. We strive to create a work experience where you can be yourself, achieve great things and feel inspired. A workplace where you can be your best you.

O’Brien® is an equal opportunity employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don’t quite meet all of the criteria but feel like you could make a difference at O’Brien, get in touch.