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OSHC Product Manager

4 months ago

Melbourne, Australia Camp Australia Full time

At Camp Australia, children are at the heart of everything we do. We guide children’s growth before school, after school and on their holidays. Our engaged educators foster a safe, inclusive environment where children can relax, have fun and grow. 

We partner with government, independent and religious schools across Australia. As every school is different, and every child is unique, we tailor our programs to consider each school, their community, their parents and children. We are continually improving the quality of our service delivery as we strive to deliver Service Excellence every day, every session. 

We created our new values: courage, gratitude, respect, joy and belonging, by listening to the voices of everyone in our team, and they speak to who we aspire to be and how we act toward each other. Our values ensure we put people at the heart of our organisation and everything we do. At Camp Australia, we are building a culture that makes CA the best place to do the work our team loves 

THE OPPORTUNITY

The OSHC Product Manager is responsible for ensuring CA’s OSHC Products are market driven and delivered to a high standard. The role requires a passion for educational programming coupled with competency in project management practices.

Some key accountabilities include:

  • Work with the Head of Product & Quality on determining future vision and direction for OSHC product and accordingly set goals and direction for the team 
  • Provide regular coaching and feedback to the OSHC Product team to support their success 
  • Ensure all stakeholders are engaged and delivering against the project plan with quality and speed
  • Perform final review of new programming/activities ensuring feedback is reflected, quality and accuracy of programs is maintained and mapped to budget and financial outcomes 
  • Maintain connection and industry networks, undertake horizon scanning and be aware of existing trends in programming - feedback to marketing for photoshoots, blogs etc 
  • Manage change that results from changes to regulatory requirements and embed into programming and learning frameworks  and activities 
  • Project leadership for ‘trials’ from a compliance and quality perspective taking the concepts from product innovation and ensuring what we offer is complaint to NQS and has associated learning outcomes identified. 
  • Translate the OSHC Product strategy into meaningful actions and communicate these to the Service Delivery team ensuring clarity, alignment and engagement 
  • Collaborate with the marketing team, review campaigns, plans and activation of offers to drive attendances 
  • Actively seek and review customer feedback, determine further actions and get the best result from captive communication 

ABOUT YOU

Passionate about making a difference, you excel at working with a range of people to build capability and quality outcomes. Your operational experience in a childcare setting will be the foundation for your success in this role. Ideally, the role will suit an energetic education advocate committed to driving change and delivering on our strategic goals through our OSHC programs.

Essential to your success will be:

  • Solid knowledge of childcare regulations and experience in programming for child based service offerings 
  • Sound knowledge of key market drivers, industry players and latest developments within competitive markets as related to OSHC and Vacation Care products.  
  • Experience managing several projects simultaneously from conception to implementation and realisation of program objectives 
  • Track record in delivering training, mentoring support and leadership to a large and diverse, geographically spread team 

BENEFITS

Our team is our greatest asset, so you will be joining a friendly and supportive one who are passionate about Guiding Childrens’ Growth. We are the leader in our field and our plans to grow will provide career development opportunities for those looking to grow with us. We offer a competitive salary package, paid parental leave, and wellbeing days to ensure our team feel appreciated and supported.

HOW TO APPLY

Please submit your resume and cover letter ASAP

At Camp Australia, we welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, the LGBTQIA+ community, veterans, refugees, and people with disability. If we can make some adjustments to our recruitment and interview process, please let us know at the time of your application. 

campaustralia.com.au