International Freight Import Customer Service

3 weeks ago

Sydney, Australia Insync Recruitment Group Full time

Salary up to $90k + Super Pending Experience
Eastern Suburbs - Public Transport and Parking
Career Opportunities – Growing Business
 
YOUR NEXT EMPLOYER
Is a fast growing and successful privately owned Freight Forwarder who are well known as a true International Freight specialist. Established over 30 years ago now employing over 120 staff throughout Australia and overseas.
 
WHAT YOU WILL BE DOING
• Handling Import FCL/LCL, liaising with Carriers, Service Providers and Overseas Partners. Coordinating and managing end-to-end solutions for Customers
• Ensuring ongoing Customer satisfaction through effective and efficient responses to customer enquiries, issues, and concerns as well as develop new opportunities in different trade lanes, services.
• PO management, follow up, execution and job completion to enable invoicing in a timely fashion 
• Weekly reports on current position, opportunities, threats and profitability
• Facilitating the communication between the Customers and relevant internal departments (customs, claims, landside)
• Track and trace of international cargo, provide regular status reports.
 
TO BE CONSIDERED FOR THIS ROLE YOU WILL HAVE
• Strong Import or Export Freight Forwarder experience in both Sea and Air (at least 1-year experience with Cargowise)
• Personable, energetic and communicative as well as being organised and time efficient
• Ability to perform end-to-end import operations services
• High level of accuracy and the ability to prioritise workload cope under pressure
• Relationship building with all stakeholders and who can work independently and/or as part of a team.
• Desire to be a part of/and appreciation for the challenges and rewards of working in a growing business.
 
WHATS IN IT FOR YOU
• Having the opportunity to join a stable successful growing business
• Being part of a genuine supportive team
• Career Opportunities on offer
• Adding value to the business and not feeling like a number
• Utilising your local industry knowledge
 
IF YOU HAVE THE ABOVE EXPERIENCE AND LIKE WHAT YOU HAVE READ - APPLY NOW
Click on the link to apply today – Leanne Lewis will then be in contact (if you have the relevant experience) to discuss your experience and provide more details on this role in a confidential interview. Alternatively visit www.insyncrecruitmentgroup.com.au to find out what other exciting job opportunities are available. Australian permanent residents need only apply. #SCR-leanne-lewis

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