EDRMS Specialist | QLD Govt

2 months ago

Brisbane City, Australia Hudson Full time
Initial 3-month contract with possible extension paying competitive market rates Brisbane CBD Location with 2 days WFH per week | Translink Maintenance & administration of EDRMS applications with a focus on applications
  • Initial 3-month contract with possible extension
  • Brisbane CBD Location with flexibility to WFH 2 days per week

Our client, Translink, are currently seeking a Senior Advisor (EDRMS) to join their Passenger Transport (PT) Systems Support team. This team provides direct business and after hours technical support, design, testing and implementation services for TransLink systems, including Translink's OpenText Content Manager EDRMS application. Note: This role will not be required to provide after hours support.

The successful candidate will assist the Principal Advisor (EDRMS) in the delivery of the core administrative functions relating to Translink's Content Manager application.

Activities include but are not limited to the following responsibilities, skills and experience:

  • Initial 3-month contract with possible extension
  • Brisbane CBD Location with flexibility to WFH 2 days per week

Our client, Translink, are currently seeking a Senior Advisor (EDRMS) to join their Passenger Transport (PT) Systems Support team. This team provides direct business and after hours technical support, design, testing and implementation services for TransLink systems, including Translink's OpenText Content Manager EDRMS application. Note: This role will not be required to provide after hours support.

The successful candidate will assist the Principal Advisor (EDRMS) in the delivery of the core administrative functions relating to Translink's Content Manager application.

Activities include but are not limited to the following responsibilities, skills and experience:

  • Maintenance and administration of EDRMS applications with a focus on application administration, testing and providing outstanding customer centric support to end users.
  • Provision of sound technical solutions and the efficient management of day-to-day issues arising from the operation of EDRMS applications.
  • Development and delivery of effective one-on-one and group end user training via online platforms (for example, Microsoft Teams).
  • Development and ongoing maintenance of end user training materials and manuals.
  • Proactively participate in technical research and development to enable continuing innovation within the system infrastructure and providing efficient system maintenance.
  • Perform core daily checks and ongoing system monitoring.
  • Create, change, and delete user accounts per request processes.
  • Highly developed communication and negotiation skills, including a demonstrated ability to communicate, influence and negotiate outcomes with a focus on building strong customer outcomes.
  • Act as a proactive and effective member of the TransLink PT Systems Support team and work with relevant stakeholders and project teams as required.
  • Demonstrated experience with the administration of Content Manager will be highly regarded.

This hourly rate is inclusive of mandatory 25% casual loading.

To submit your application, in strict confidence, please submit your resume in Word Format using the appropriate link quoting reference No. 240838. Should you require further information please email kristy.coulter@hudson.com

Your interest will be treated in the strictest of confidence.

This pay rate is inclusive of mandatory 25% casual loading

Reference number: BBBH240838
Profession:IT, Technology & DigitalInformation & Cyber Security

IT, Technology & DigitalInformation & Cyber Security

IT, Technology & DigitalInformation & Cyber Security

Company: Hudson Australia
Date posted: 27th Sep, 2024

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