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Manager Media and Content
5 days ago
We strive to reflect the community we serve and support the needs of our people who are critical to our success. With Zero Harm at the foundation of everything we do, we want everyone to get home safely.
We act as one team to move Melbourne.
Metro is a multi-award-winning organisation, and we pride ourselves on our team of honest, high performing professionals who are talented, inclusive, and safety focused, and who are at the core of our success.
You will be joining an organisation that is known as a global leader in its field, but also prides itself on being dynamic, embracing new technologies, and focused on customer service. Our aim is to promote work/life balance, allow team members to bring their best to work, and to truly be focused on a common goal: providing a world-class railway service.
Why work at Metro Trains?
About the position:
This position is being offered on an 18 month maximum term basis.
This role is critical in the Corporate Affairs function and involves a 24/7 roster environment to manage complex reputational issues. The Media and Content team within Metro’s Communications department, is responsible for managing media and public relations functions, both reactively and proactively, to support strategic business objectives, as well as delivering a forward plan of social media opportunities across owned channels and a weekly social media calendar. The team is also responsible for holding high-level meetings with key external stakeholders, including the Department of Transport, to provide opportunities to amplify Metro’s work and mitigate risks and issues.
Reporting to the Head of Media and Content and with 10+ years leading top tier issues and crisis management within complex, large organisations, the successful candidate will develop, lead and both proactively and reactively manage Metro’s external communications strategy, and establish, maintain and strengthen relationships with transport stakeholders including the Department of Transport, Ministerial offices and other transport operators and agencies during an era of transformation of Melbourne’s transport network.
Responsibilities Include:
About you and qualifications:
Tertiary qualification in Journalism or a related discipline Extensive experience of 10+ years in a journalism, public relations, communications or related corporate affairs role Past experience as a journalist for TV, print or radio is essential Significant Issues/crisis management experience in complex operationalenvironments is essential Significant prior experience of 24/7 rostering environment. Significant experience writing crisis communications plans for both internal and external consumption in a short timeframe to deadline accurately Spokesperson experience advantageous but not essential Excellent English and grammar skills including in a high pressure environment. Experience in transport, infrastructure or government advantageous but not essential Proven ability to execute complex tasks to completion within tight timeframes Experience in high-pressure environments and large, complex organisations Demonstrated ability to absorb complex information and re-present it simply Superior ability to communicate effectively, including with all levels of management and staff (verbal and written) Superior skills in research, analysis and synthesis of complex information Ability to flexibly attend the workplace to staff any reactive issue both within and outside corporate hours, including weekends and public holidays. Ready to apply? Great
Click to submit your application by 19th July 2024 @ 11:59pm.
Metro’s commitment to a Diverse, Equitable, and Inclusive culture
Metro acknowledges the Victorian Traditional Owners of the land on which our rail network operates, the Wurundjeri Woi Wurrung and Bunurong peoples of the Kulin Nation.
At Metro, we know that a diverse, equitable, and inclusive company is a more innovative and successful one that reflects the communities we serve. We strive for a workplace where everyone is treated fairly and respectfully. A workplace that provides equitable access to opportunities, resources, and where individuals can bring their whole selves to work. In addition, being recognised and rewarded for their contribution to our collective success.
We are committed to fair, equitable and merit-based employment and recruitment practices, and we encourage all interested applicants to apply.
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