Clinical Coordinator

1 day ago

Toowoomba City, Australia Bupa Full time

About the opportunity:

Multiple opportunities available as we prepare for significant growth:

  • 1 x Full-Time Clinical Coordinator (Available 4 days per week between 7:30am-5:30pm – some occasional 6pm finishes – no weekend work). 
  • 1 x Casual Dental Assistant/Receptionist (Availability Tuesdays, Thursdays and potentially Fridays. Available between 7:30am – 6:00pm and seeking someone who can cover additional weekday shifts as per operational requirements).
  • 1 x Part Time or Full Time Dental Assistant/Receptionist (Let us know what suits you best)

To learn more about our beautiful Dental Practice visit: Bupa Dental - Toowoomba

The Heart of the Role Clinical Coordinator:

  • Clinical Coordination; manage practice support staff, running weekly team meetings, liaising between the Practice Principal and front office manager and the clinical team
  • Dental Assisting: ability to assist with implant surgery, general dental treatment, cosmetic procedures and more; ability to train other team members in all procedures
  • High-end patient care; building & maintaining relationships with all clients in a friendly, light-hearted manner
  • Stock liaising with the stock ordering staff member
  • Maintain and implement procedures relating to the clinic
  • Provide instrument sterilisation and infection control solutions
  • Implementing, monitoring and reporting of repairs and maintenance across the practice
  • The role will also include the rostering of staff and assisting with department training and career progression of the team members. 

What you'll bring Clinical Coordinator:

  • Experience in a busy dental practice, ideally as a clinical coordinator with dental assistant experience. 
  • Must hold either a certificate 3 or 4 in Dental Assisting or 3 years’ experience as a Dental Assistant
  • Must have a current Working with Children's Check, or be willing to obtain one
  • Proven record in time management & organisation skills
  • Excellent professional bearing, highly developed communication and interpersonal skills; ability to motivate others
  • History of staff and clinical management
  • A keen eye for detail, great organisation and time management skills as well as an ability to multi-task
  • Ability to set an example for others (i.e. punctuality, skills, work ethic)

The Heart of the Role Dental Assistant/Receptionist:

  • Develop and maintain positive relationships by providing excellent customer service to our patients
  • Prepare patients & facilities for dental treatment
  • Deliver quality chairside assistance to our Dentists
  • Meeting and greeting patients, providing a great first impression
  • Booking and amending appointments, answering the phone, updating patient records
  • Handling payments
  • Provide instrument sterilisation and infection control solutions
  • Maintain and implement infection control standards and procedures
  • Patient care from entry to the surgery and recall management

 What you'll bring Dental Assistant/Receptionist:

  • Ideally 2+ months experience in Australia as a Dental Assistant. However happy to train and support the right candidate
  • Certificate III or IV in Dental Assisting highly regarded - and you'll be compensated with the pay to match your experience level
  • Must have a current Working with Children's Check, or be willing to obtain one
  • Flexibility to cross train into Reception. Full training and support provided.
  • You're a motivated self-starter, this is a fast paced and dynamic role
  • Exceptional communication and interpersonal skills
  • Passionate about customer service and patient care
  • Vivacious and vibrant personality 
  • Organised with attention to detail
  • Ability to build rapport with patients, in a cheerful, light-hearted manner

Benefits of joining Bupa Dental:

  • Significant Bupa product and service discounts - up to 40% health insurance discount
  • Paid parental leave
  • Reward and recognition programs
  • Over 140 practices Australia wide - Move with us
  • Growth opportunities such as our Future Leaders Program - accelerate your career with Bupa
  • Multiple role opportunities
  • Free car parking or accessible by public transport
  • Set remuneration bands with regular performance discussions and remuneration reviews

Bupa is an equal opportunity employer. We are committed to ensuring equality in recruitment, development, retention, and promotion of staff and that no-one is disadvantaged based on their gender, cultural background, disability, sexual orientation or identity, or Aboriginal and Torres Strait Islander heritage. For more information about a career in dental please visit- Dental Career Opportunities (bupa.com.au)

Apply now, we'll be interviewing as soon as applications are received

How to apply:

If you are interested in this opportunity, click now, and 'Apply'. 

For successful candidates, a Working with Children Check permit is required as part of our mandatory background check screening process.

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