eCommerce Manager

1 month ago

Sydney, Australia Spacetalk Full time

About Us

At Spacetalk, we’re on a mission to keep families connected and safe through innovative technology. As a leading player in the market, we provide cutting-edge products like the Spacetalk App, kids' and seniors' smartwatches, AI analytics, and mobile connectivity solutions. We're at the forefront of family safety tech, and we’re entering an exciting new growth phase.

About the Role

As our eCommerce Manager, you will play a key role in transforming data-driven insights into successful strategies that drive customer acquisition and enhance our online presence. You will be responsible for executing campaigns across multiple digital channels, optimising performance, and continuously refining our customer journey to boost conversions and ROI. Collaborating closely with marketing, product, and tech teams, you’ll ensure alignment across goals and opportunities while staying ahead of e-commerce trends and technologies. 

 Key Responsibilities: 

  • Design and implement innovative acquisition campaigns to drive traffic, conversions, and revenue growth across digital platforms, with a strong focus on Shopify.
  • Optimise and enhance Shopify performance, ensuring seamless user experiences and improved conversion rates.
  • Evaluate campaign performance through data analytics, using insights to make informed adjustments and maximise ROI.
  • Collaborate with cross-functional teams to align on business objectives, leveraging opportunities across marketing, product, and customer experience.
  • Develop and execute comprehensive SEO strategies to enhance organic search visibility and drive sustained traffic growth.
  • Create, manage, and optimise acquisition budgets to ensure resources are strategically allocated for maximum impact.
  • Conduct A/B testing and other experiments to refine strategies, improve the customer journey, and enhance overall campaign performance.
  • Plan, implement, and report on campaign performance using tools like Google Analytics, SEMrush, Klaviyo, and Gorgias.
  • Stay ahead of eCommerce trends and implement industry best practices, particularly for Shopify, to maintain a competitive edge.

Requirements

We’re seeking a results-oriented, data-driven eCommerce expert with a deep understanding of Shopify to spearhead our growth initiatives. Whether it’s optimizing our existing Shopify store or building scalable solutions from scratch, your expertise will be pivotal to driving results. You thrive in fast-paced environments, have a proven track record of success, and can seamlessly blend creative thinking with analytical rigor. If you’re passionate about digital marketing, eCommerce, and collaboration, this is your chance to make an impact.

What You’ll Bring:

  • 5+ years in eCommerce marketing or digital acquisition, with a strong focus on driving growth and results.
  • Extensive experience with Shopify, including building and optimizing Shopify stores to maximize conversions and enhance the customer journey.
  • Strong proficiency in tools like Google Analytics, SEMrush, and other data platforms to extract actionable insights.
  • A creative and innovative mindset, with a proven ability to develop and execute outside-the-box strategies that resonate with target audiences.
  • Excellent communication and collaboration skills, with experience working across teams and departments to drive shared goals.
  • Familiarity with Klaviyo (email marketing platforms), Gorgias (customer service tools), and best practices for SEO and CRM.

This role is essential to scaling our eCommerce strategy and achieving rapid growth. If you’re ready to bring your expertise to a dynamic team and make a real difference, we’d love to hear from you.

 

Benefits

  • Competitive salary with performance-based incentives. 
  • Progressive leave policies, including paid parental leave, community service leave, and birthday leave. 
  • Flexible working environment with a hybrid model of remote work and office presence. 
  • The chance to join a dynamic, fast-paced startup culture and play a pivotal role in Spacetalk’s international growth. 
  • Career progression opportunities as Spacetalk continues to scale. 

 

 Why Join Us? 

At Spacetalk, you’ll have the opportunity to work on groundbreaking products that make a real difference in people’s lives. As a member of our forward-thinking team, you’ll collaborate with top talent, use cutting-edge technologies, and help shape the future of e-commerce. If you’re ready to drive growth and make an impact, we want to hear from you 

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