Assistant Centre Manager

1 month ago

Gold Coast, Australia JLL Full time

The unique assets are two prosperous retail, entertainment, and dining precincts located on local Waterways in the heart of the Gold Coast, one home to first-class residences. Take full advantage of the beachside location in this thrilling role.

Working with a number of stakeholders within the landlords organisation and externally, this busy environment is your chance to obtain invaluable experience and a great role to further showcase your impressive track record to date.

Your focus in this role is to work closely with our Senior Centre Manager to ensure the smooth daily operations and to assist with leading and motivating on-site staff and fostering a collaborative team culture. You will also be responsible for developing and managing positive retailer relationships and ensuring delivery of key items within the business plan including overall asset profitability.

The role will assist in optimising the centre’s performance and presentation, with a strong focus on arrears, developing the best outcomes for retailers on capped occupancy deals and nearing or hitting percentage rent.

Other key responsibilities include;

Assisting with the management of budgets, business plans and monthly reports

Implementing strategies to address retailer performance providing recommendations and solutions to the Senior Centre Manager for approval

Identifying new business/ income opportunities

Ensuring consistent retailer adherence to terms and conditions of leases

Preparing Lease Approval Forms (LAFs) for the Senior Centre Manager to review and submit to the client

Managing the merchandising and presentation of vacant shops

Participating in the implementation of the marketing strategy in line with the centre’s strategic intent

Being aware of legal and insurance requirements with regards to promotions and events

Assisting with the centre’s digital strategy, content plans and conducting timely audits of content across all social media platforms

Reviewing centre research and competition

Ensuring the centre is maintained in a safe and sustainable way, making all stakeholders aware of any potential issues

Sound like you?

You will be a true property professional with proven success in shopping centre management, with an in-depth knowledge of the retail sector. You possess excellent client relationship management skills and always look to find a win/win solution for any challenge you meet.

Outstanding interpersonal, and communication skills are essential, as is prior exposure to finance, budgeting, operations, contractor management, leasing, and marketing.

The tenants require someone who will engage with them regularly and is 100% invested in their interests. You have a tenacious attitude, determined to accomplish only the very best outcomes. You can make the right decisions, communicate courteously and proactively, learning all about the customers short- and long-term needs, determined to achieve the best results. 

A Qld Real Estate Salesperson Certificate is required.

What you can expect from us:

Great employee discounts off fitness & other renowned bands

Active Social Club

Well-being program

Paid time off for volunteer work

Career Opportunities with Australia's #1 Commercial Real Estate firm

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

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