Assistant Centre Manager

2 months ago

Gold Coast, Australia JLL Full time

JLL supports the Whole You, personally and professionally.

As our Assistant Centre Manager, you will be the 2IC to our Centre Manager working at a renowned asset based on the Gold Coast, taking full advantage of the seaside environment.

Your focus in this role is to work closely with our Centre Manager to ensure the smooth daily operations and to assist with leading and motivating on-site staff and fostering a collaborative team culture. You will also be responsible for developing and managing positive retailer relationships and ensuring delivery of key items within the business plan including overall asset profitability.

The role will assist in optimising the centre’s performance and presentation, with a strong focus on arrears, developing the best outcomes for retailers on capped occupancy deals and nearing or hitting percentage rent.

Other key responsibilities include;
Assisting with the management of budgets, business plans and monthly reports

Implementing strategies to address retailer performance providing recommendations and solutions to the Centre Manager for approval

Identifying new business/ income opportunities

Ensuring consistent retailer adherence to terms and conditions of leases

Preparing Lease Approval Forms (LAFs) for the Centre Manager to review and submit to the client

Managing the merchandising and presentation of vacant shops

Participating in the implementation of the marketing strategy in line with the centre’s strategic intent

Being aware of legal and insurance requirements with regards to promotions and events

Assisting with the centre’s digital strategy, content plans and conducting timely audits of content across all social media platforms

Reviewing centre research and competition

Ensuring the centre is maintained in a safe and sustainable way, making all stakeholders aware of any potential issues

Sound like you?

You will be a true property professional with proven success in shopping centre management, with an in-depth knowledge of the retail sector. You possess excellent client relationship management skills and always look to find a win/win solution for any challenge you meet.

Outstanding interpersonal, and communication skills are essential, as is prior exposure to finance, budgeting, operations, contractor management, leasing, and marketing.

The tenants require someone who will engage with them regularly and is 100% invested in their interests. You have a tenacious attitude, determined to accomplish only the very best outcomes. You can make the right decisions, communicate courteously and proactively, learning all about the customers short
- and long-term needs, determined to achieve the best results.

A Qld Real Estate Salesperson Certificate is required.

**What you can expect from us**:
Great employee discounts off fitness & other renowned bands
Active Social Club
Well-being program
Paid time off for volunteer work
Career Opportunities with Australia's #1 Commercial Real Estate firm

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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