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Mail Officer

1 month ago


West End, Australia Australia Post Full time

*West End Townsville location*

  • Permanent full-time position working 36.75 hours per week
  • Commitment required to work Mon - Fri: 4:09pm - 11:59pm 

Help us deliver like never before

As our Mail Sorting Officer in Townsville, you’ll be working at a Mail & Parcel Processing Centre where you’ll be responsible for manually sorting mail in preparation for delivery the next day. You’ll play a key role in supporting our Posties, who provide a vital service to our local community every single day.

You might not be working from home, but you’ll be working together with a friendly team of like-minded people, and your community relies on you, and it doesn’t get better than that  

If you have applied for a position with us before, we would still encourage you to apply again

You’ll be  

  • Assisting with the processing of standard letters, large letters, small parcels and Express Post articles 
  • Manually handle and sort mail articles in cases where it cannot be machine sorted  
  • Manually load and unload mail from mail bags, trays, containers and metal cages (Unit Loading Devices) 
  • Working across sophisticated processing equipment and lines 
  • Operating and using load shifting equipment such as hand pallet devices and stackers whilst cooperating with operations staff to get the mail into the facility

About you

  • You are comfortable working in a loud and very busy warehouse environment
  • Your are ok to be on your feet for long periods of time repeatedly moving small to medium parcels
  • You have a great memory, excellent attention to detail and can lift up to 16kgs of Mail and Parcels regularly 
  • Experience operating manual pallet jacks or stackers is advantageous but not mandatory

How we’ll deliver for you 

  • Enjoy a 12% superannuation contribution per annum plus 15% shift penalties 
  • We invest in you for the long-term, encouraging growth through delivering on our values of Trust, Inclusivity, Empowerment and Safety  
  • Be part of a culture where everybody feels they belong, are valued and can bring their authentic self to work every day  
  • We invest in your personal well-being, recognise and reward you for your contribution to our successful with Post Perks and more 

We’re delivering together

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees. 

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace.  If you have any questions about accessibility, please contact our Diversity & Inclusion team on inclusivecareers@auspost.com.au