People & Culture Business Partner

3 weeks ago


Sydney, Australia HCF - People & Culture Full time

About HCF

At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover over 1.7 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.

We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver our 2025 Strategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together.

About the role:

As an HR business Partner on a 6 month contract you will work directly with our business to provide expert advice and support to various client groups on a day-to-day basis. This role combines strategic thinking with hands-on responsibilities. You will be involved in activities such as workers compensation and performance coaching. Additionally, you will collaborate with managers to address employee matters and enhance performance management. Supporting the Senior HRBP you will contribute to cyclical activities related to performance management, organisational development, workforce planning and learning and development. You will also provide coaching to operational leaders, ensuring consistent employee experiences.

Key responsibilities:

  • Manage case management, workers’ compensation, and performance coaching.
  • Provide expert advice to managers on employee matters and performance management.
  • Collaborate with the Senior HR Business Partner to execute cyclical activities related to performance management, employee relationships, coaching, organizational development, workforce planning, and learning & development.
  • Deliver 1:1 coaching to enhance the leadership capability of operational leaders.
  • Foster consistency in employee experience across the organization.
  • Lead or contribute to People & Culture (P&C) projects, driving impactful initiatives such as performance reviews and development planning
  • Assist the Senior HRBP in implementing divisional people plans.
  • Support business units in recruitment, development, reward, and talent management aligned with divisional business goals.
  • Collaborate on key change initiatives related to values, culture, engagement, leadership, and performance.
  • Ensure effective communication to employees regarding employee relations and change initiatives.
  • Provide expert advice and consultancy services to HCF Group staff on employment terms and conditions.
  • Serve as a specialist resource for line management, addressing all aspects of Manage workers compensation matters in consultation with our Risk advisers and insurers.
  • Coach leaders through Return to Work plans, ensuring a smooth transition for employees.

About You:

We are seeking an HR Business Partner who embodies a unique blend of expertise, empathy, and strategic thinking. As a key member of our team, you will contribute to shaping our organization’s success. Here’s what we’re looking for:

  • Tertiary Qualifications in HR or Related Discipline (Desirable): Your educational background provides a solid foundation for understanding HR principles and practices.
  • Strong Business Acumen: You grasp the intricacies of our business context and can align HR strategies with organizational goals.
  • Accurate and Timely HR Advice: Your ability to navigate HR policies, Acts, and Awards ensures that our teams receive informed guidance.
  • Influential Negotiator: Your persuasive skills empower you to drive positive outcomes in complex situations.
  • Analytical Problem Solver: You thrive on analyzing data, facilitating discussions, and finding innovative solutions..
  • Tech-Savvy: Proficiency in Word, Excel, and PowerPoint enables you to streamline processes and enhance efficiency.
  • Master Listener and Communicator: Your finely tuned communication skills f      foster collaboration and understanding.
  • Tact, Discretion, and Diplomacy: You handle sensitive matters with grace, maintaining confidentiality.
  • Thriving Under Pressure: Amid competing priorities, you remain composed and focused.
  • Desirable Qualifications and Experience:
  • Post-Graduate Qualifications: Further education enhances your expertise and broadens your impact.
  • Financial Services or PHI Background: Previous experience in these sectors is advantageous.
  • People Reporting and Metrics: Building best practices ensures data-driven decision-making.

Culture & Benefits

Purpose-driven passion
At HCF, we’re united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused.

Wellness and work-life balance
We’ll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include:

  • Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more
  • Discounts on HCF’s products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.

Collaboration and inclusivity
We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status.

Continuous learning and growth
We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity.

Next steps

If you require any adjustments to assist you in making your application or during the recruitment or onboarding process, please reach out to Talent Acquisition – vacancy@hcf.com.au to discuss.

We encourage applicants to submit their applications at their earliest convenience, as at HCF, we review applications as they are submitted, and may have filled the role prior to the job closing date.



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