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Night Manager

4 months ago

Preston, Australia NOVOTEL Full time
Job Description

As our Night Manager, your tasks and responsibilities include:

  • Provide supervision and support to all department team members
  • Be responsible for the reception desk and processing of night audit and nightly reports
  • Assist security with monitoring hotel building
  • Aid in the operations for the day team to ensure exceptional service is provided around the clock
  • Handle all guest queries, effectively managing all types of guest feedback
  • Work the unique overnight shifts at our hotel from 11pm - 7am

Qualifications

What we are looking for:

  • Excellent communication, interpersonal and time management skills
  • A hands on and approachable management style
  • Someone with a positive attitude, a genuine customer service focus and the technical ability to process the nightly audit of all front office transactions
  • A fast-thinking, customer focused problem solver with initiative that takes pride in creating and delivering memorable guest experiences whilst ensuring that all daily revenue has been captured and reported on
  • First aid qualified
  • Hold a valid Victorian RSA

We invite qualified candidates with full Australian working rights to Apply Now



Additional Information

Benefits and Perks

  • Free on-site car park while on duty.
  • Free access to confidential Employee Assistance Program.
  • Inclusive and diverse environment.
  • Reward and recognition celebrations and activities.
  • Discounted rates to nearby fully equipped gym.
  • Ongoing training and career development opportunities.
  • Work along-side experienced and dedicated professionals
  • Global discounts on hotel accommodation & Food and Beverage, including special rates with our partnership brands such as Europcar.