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Aboriginal Health Liaison Officer

3 months ago


Heidelberg, Australia Austin Health Full time
  • Make an impact supporting Aboriginal and Torres Strait Islander patients, their families and carers
  • Full time or part time permanent opportunity
  • Heidelberg location, with multiple public transport options

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

About the Ngarra Jarra Aboriginal Health Unit 

Ngarra Jarra, which means healing, supports Aboriginal and Torres Strait Islander patients, their families and carers while they are in their care through culture support, advocacy, liaison and discharge planning. Our small but dedicated team work in partnership with multidisciplinary teams across the hospital who are committed to providing culturally safe, patient-centred care for mob.

About the role

As the Aboriginal Hospital Liaison Officer, you will support Aboriginal and Torres Strait Islander patients, their families and carers in accessing care, as well as during their time in hospital. 

A regular day will see you:

  • Visit wards and spend time with patients, their families and carers
  • Assist patients access services both internally and externally to Austin Health
  • Contribute to project work with Ngarra Jarra and the broader team
  • Participate in opportunities to visit other hospitals and engage with community

About you

You will be someone with a strong commitment to excellence in patient care. You’ll bring energy and drive to your work and have a keen interest in developing your skillset. To be successful in this role, you'll bring with you:

  • Knowledge of community health, public health and Aboriginal health  
  • Experience working with Aboriginal and Torres Strait Islander communities in the delivery of health programs or community services
  • Strong work ethic and ability to adapt to a constantly changing environment
  • Excellent organisational and time management skills
  • Good written and oral communication skills

In accordance with the Equal Opportunity Act (2010) this is an identified opportunity, open to applicants of Aboriginal and/or Torres Strait Islander descent.

Our benefits

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day.  There are a variety of rewarding benefits for working at Ngarra Jarra and Austin Health, including:

  • Generous salary packaging benefits, for living expenses, meals and holiday accommodation
  • Wellness initiatives designed to support you, including discounts on fitness memberships and health insurance
  • Regular cultural mentoring and guidance
  • Onsite childcare, easy access via public transport, car parking and end of journey facilities for cyclists

Work with us

If you feel this role is right for you, we encourage your early application. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date.

All appointments are made subject to a satisfactory National Police Check and a Working With Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Danella Webb (Ngarra Jarra Aboriginal Health Unit Manager) danella.webb@austin.org.au

Interested in finding out more about this opportunity? Click here to view the position description for further details.  

Application closing date: 4 September 2024