Desktop EUC Support

1 month ago


Brisbane, Australia Iron Systems Full time

Responsibilities:

Manage Desktop Devices (hardware, software, and connectivity) incidents through to resolution. Strong knowledge on Windows, MAC & IMAC troubleshooting, and desk side support services. Manage hard and soft break-fix services for laptops and desktops. Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools). Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by the vendor. Analyze Service Desk calls for Desktop Devices and incident data to identify and advise Customer of any potential user training requirement and automation. Ensure that each Desktop Device is installed with the appropriate Desktop image. Manage Desktop Devices (hardware and software) incidents through to resolution. Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements Provide VIP support for Deskside issues per contract and be the point of contact at the site for all IT-related issues if no other IT support team unavailable like for MI calls. Requirements: Strong knowledge of Windows, MAC, IOS & IMAC troubleshooting, and desk side support services. Knowledge and experience on windows 7 OS Experience in Asset Management & VIP support is desired. The person should have interpersonal skills, strong communication skills, Leadership quality and must be a logical thinker. Good to have – knowledge in AD and smart hands and feet support. Experience with Service management tool – ex – ServiceNow Should have good expertise in EUC tools, remote support tools, MS office, and outlook. Preferable to have a good understanding of Lync, VPN, and mobile device support. Should be aware of ITIL process of Incident, Change, Problem, Service Request, and related activities like spare and buffer stock management Associate degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; Bachelor's Degree preferred.

  • Brisbane, Australia Iron Systems Full time

    **Date Posted**: - 6/9/2023 **Job Function**: - Desktop Engineer **Location**: - Brisbane QLD - AUS **Offered Salary**: - Competitive **Responsibilities**: - Manage Desktop Devices (hardware, software, and connectivity) incidents through to resolution. - Strong knowledge on Windows, MAC & IMAC troubleshooting, and desk side support services. -...

  • Desktop Support Euc

    4 weeks ago


    Brisbane, Australia EIL Global Full time

    We are EIL Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA locations. Currently, we are looking for partners/engineers for onsite support services in...

  • Desktop Support

    4 weeks ago


    Brisbane, Australia ASG Group Full time

    IT & TELECOMMS - BRISBANE - PERMANENT / FULL TIME - HR & RECRUITMENT 22/3/2023 - Newstead location - Own transport required - Permanent Desktop role **The smart, career focused and determined people who work for NRI flourish in a culture that empowers them to achieve customer outcomes and gives them a sense of ownership for the development of the company...

  • Desktop Support L3

    5 days ago


    Brisbane, Australia Manvision Consulting Full time

    **Role : Desktop Support L3** **Exp**:5+ Years** - 5-7 years of Experience in Level 3 desktop support. - Windows 10 or 11 Admin troubleshooting experience of Intune, cloud and thick build machines - Keep up with Windows App and Update release information - Support MS Teams issues including video, audio, performance - Troubleshoot / find root cause for...


  • Brisbane, Australia Axiom Technologies Full time

    We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. **IT Skills and Experience** - 2+ years of Experience in Level...


  • Brisbane, Australia Axiom Technologies Full time

    We are looking for the capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end users within the organisations desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. IT Skills and Experience 2+ years of Experience in Level 2/3...


  • Brisbane, Australia Rex Technologies Full time

    **Roles & responsibilities**: Desktop Technician will provide day to day local Required Technical Skills - Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bit locker, Network Printers, Networking, Installations & Troubleshooting. **Functions include**: - Windows 10-11, Microsoft Active...


  • Brisbane, Australia Georgiou Full time

    **Senior Communications Coordinator** Are you a tech-savvy problem solver with a passion for delivering exceptional IT support? Georgiou Group is seeking a motivated and skilled Desktop Support Officer to join our team. As a leading construction and engineering company, Georgiou Group values innovation, safety, profitability, and strong relationships. If...


  • Brisbane, Australia Northbridge Recruitment Full time

    FT Contract - Incident Desktop Support - Excellent Communication skills **Desktop Support / ICT - Brisbane** **About the Role**: The role will include a diverse range of Desktop/ Service Desk suppoort. Ideally you will have hands on experience in any or all of the following (the more the better: Level 2/3 Service Desk Resources - Win10/Office 365...


  • Brisbane, Australia Datacom Full time

    Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. About the Role (your why) As a Desktop Support Team Lead, you will be responsible leading a team of end user services engineers within the IT Outsourcing group to...


  • Brisbane, Australia Axiom Technologies Full time

    Axiom Technologies is an Australia based entity with the history of providing Managed IT solutions to medium to large scale enterprises globally. Please visit our website for more information about what we do at We are looking for the capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/...


  • Brisbane, Australia Agylex Full time

    **Role**: Desktop Support Analyst **Assignment Duration**:6 months (with the possibility of extension) **Detailed JD (Roles and Responsibilities)** - Relevant 5 Yrs. of Experience - Provide a professional and well-mannered telephone and face-to-face service for all enquiries. - Provide an effective interface between users and service providers supplying...


  • Brisbane, Australia Fujitsu Full time

    Location: - Brisbane - Queensland- Date Published: - 09-Jun-2023- Job Reference: BH-146406 **Advanced Onsite Technician/EUC** We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously...


  • Brisbane, Australia Centorrino Technologies Full time

    Are You Ready for an Exciting New Tech Challenge? Look no further than Centorrino Technologies!At Centorrino Technologies, we're not just another tech company – we're a community that thrives on excellence. We're thrilled to announce our certifications as a Great Place to Work for 2023, Best Places to Work for 2022 and 2023, and Best Places to Work in Tech...


  • Brisbane, Australia Strata Results Recruitment Full time

    Work close to home - Long term contract - Located in Brisbane CBD 6-12 month contract working with a Global IT services company as part of a national rollout project We currently have multiple positions for Desktop Deployment Technicians, working as part of a national IT hardware Rollout project across QLD. Each day will be varied and interesting...


  • Brisbane, Australia XPT Software Australia Pty Ltd Full time

    Job DescriptionDetailed JD (Roles and Responsibilities) ·       Provide a professional and well-mannered telephone and face to face service for all enquiries.·       Provide an effective interface between users and service providers supplying all necessary diagnostic information according to procedures.·       Participate in ongoing...


  • Brisbane, Australia ACT Logistics Full time

    ACT Logistics is a major ICT Services supplier to State & Federal Government Departments and to large commercial clients across Australia. We have ongoing contracts that require experienced desktop engineers to perform a range of tasks including PC rollouts, installations, removals, hardware & software audits, SOE imaging, data transfer, fault diagnosis,...


  • Brisbane, Australia Axiom Technologies Australia Full time

    Axiom Technologies is an Australia based entity with the history of providing Managed IT solutions to medium to large scale enterprises globally. Please visit our website for more information about what we do at www.axiomtechnologies.com We are looking for the capable resource to coordinate ranging from simple activities to more complex plans. This role...


  • Brisbane, Australia Axiom Technologies Full time

    Axiom Technologies is an Australia based entity with the history of providing Managed IT solutions to medium to large scale enterprises globally. Please visit our website for more information about what we do at www.axiomtechnologies.com We are looking for the capable resource to coordinate ranging from simple activities to more complex plans. This role...


  • Brisbane, Australia HUMANISED GROUP Full time

    **About the business** *** This is a government owned entity, located in the heart of the CBD, they have state-of-the-art offices for you to enjoy which is close to public transport. They also offer a hybrid WFH arrangement. They are going through a major transformation period with no sign of slowing down. **About the position** This is a newly created...