Desktop Support Analyst

1 month ago


Brisbane, Australia Agylex Full time

**Role**: Desktop Support Analyst

**Assignment Duration**:6 months (with the possibility of extension)

**Detailed JD (Roles and Responsibilities)**
- Relevant 5 Yrs. of Experience
- Provide a professional and well-mannered telephone and face-to-face service for all enquiries.
- Provide an effective interface between users and service providers supplying all necessary diagnostic information according to procedures.
- Participate in ongoing team training and development.
- Provision IT hardware through the documented procurement processes and procedures while ensuring the transparency and traceability of all purchases for all team members.
- Prioritise and effectively manage BAU requests and incidents as well as any approved projects and tasks as assigned and approved line manager.
- Consistently seek improvements and efficiencies in process, procedure and standard and communicate them to the team and leadership for review.

**Essential knowledge, skills, and experience**
- Expertise in the delivery of IT Support and computer hardware support and maintenance
- Actively participates in a highly collaborative environment with proven experience in both working within a team and independently without supervision.
- Ensures a high level of Interpersonal communication skills, both written and verbal with key stakeholders.

**Job Types**: Full-time, Contract
Contract length: 6 months

Pay: $375.00 - $400.00 per day

Work Authorisation:

- Australia (preferred)

Work Location: In person



  • Brisbane, Australia Gallagher Full time

    Overview Gallagher is a global leader in Insurance broking, risk management and consulting, with over 39,000 employees worldwide in over 130 countries. We have a global reach with a local presence and pride ourselves on being a socially responsible organisation expressed through our Shared Values, The Gallagher Way. We are proud to be one of Australia’s...


  • Brisbane, Australia SMEC Full time

    **The Role** We're seeking to engage an enthusiastic **Desktop Support Analyst** (Level 2) to join our IT Team in **Brisbane**. In this role, you’ll be responsible for support users operating installed hardware and software, within their assigned business units. You’ll also provide employees with high quality desktop and user support, including...


  • Brisbane, Australia Tes Global Full time

    We power schools and enable great teaching worldwide, by creating intelligent online products and services to make the greatest difference in education. Being a Desktop Support Analyst, you will provide the first line solution to our internal users by managing service requests and incidents and collaborate with third line engineers to help resolve complex...


  • Brisbane, Australia Tes Global Full time

    We power schools and enable great teaching worldwide, by creating intelligent online products and services to make the greatest difference in education. Being a Desktop Support Analyst, you will provide the first line solution to our internal users by managing service requests and incidents and collaborate with third line engineers to help resolve complex...

  • Desktop Support

    3 weeks ago


    Brisbane, Australia EIL Global Full time

    Greetings from EIL Global, We are EIL Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA locations. Currently, we are looking for local...

  • Desktop Support

    2 months ago


    Brisbane, Australia Total IT Global Full time

    Provide 1st line IT support to end-users with their computing devices like desktop, laptop, mobile, printers, basic network devices and other IT peripherals, which includes testing, identifying, repairing, resolving, and documenting end user technical issues without violating the hardware warranty or security compliance requirement - Reimaging computers/hard...


  • Brisbane, Australia Stantec Full time

    Desktop Support Analyst - ( 240001K2 ) **Description** - Communities are fundamental. Whether around the corner or across the globe, they provide a foundation, a sense of place and of belonging. That's why at Stantec, we always_ **_design with community in mind._** - We care about the communities we serve—because they're our communities too. We're...


  • Brisbane, Australia Stantec Full time

    Desktop Support Analyst - ( 240001K2 ) **Description** - Communities are fundamental. Whether around the corner or across the globe, they provide a foundation, a sense of place and of belonging. That's why at Stantec, we always_ **_design with community in mind._** - We care about the communities we serve—because they're our communities too. We're...


  • Brisbane, Australia Communities, Housing and Digital Economy Full time

    **What You will be doing**: - Actively participate in a responsive and effective incident and problem resolution service that will minimise disruptions and meet agreed performance targets for desktop environment/s including peripheral devices. - Maintain high levels of professional communication with customers and management to ensure the provisioning of a...

  • IT Support Analyst

    3 weeks ago


    Brisbane, Australia Halcyon Knights - LogicMelon Full time

    Our client is an award winning law firm winning the employer of choice award for gender equality for the 10th consecutive years and we have an excellent opportunity for an experienced IT Support Analyst to join our clients dynamic and supportive IT Team. The role will be **full-time in our clients office** based on the lively Eagle Street, Brisbane...


  • South Brisbane, Australia Stantec Full time

    Desktop Support Analyst - ( 2300034J ) **Description** - Communities are fundamental. Whether around the corner or across the globe, they provide a foundation, a sense of place and of belonging. That's why at Stantec, we always_ **_design with community in mind._** - We care about the communities we serve—because they're our communities too. We're...


  • South Brisbane, Australia Stantec Full time

    Desktop Support Analyst - ( 240000SQ ) **Description** - Communities are fundamental. Whether around the corner or across the globe, they provide a foundation, a sense of place and of belonging. That's why at Stantec, we always_ **_design with community in mind._** - We care about the communities we serve—because they're our communities too. We're...


  • Brisbane, Australia Commonwealth Bank Full time

    **Who we are** End User Experience (EUX) build, run and monitor some of the Group’s largest platforms and systems. The role we play and the work we do empowers our people to achieve more, and provides our customers with better outcomes. Joining EUX means you’ll be working with a group of people dedicated to delivering the best workplace technology...

  • IT Desktop Technician

    1 month ago


    Brisbane, Australia Fuse Recruitment Full time

    **Brisbane QLD** **$75000 - $85000 per annum** **Full time** **Join Our Client’s Brisbane Team as an IT Desktop Technician** Are you an IT Desktop Technician with a passion for face-off to global technical teams, coordination of local hands-and-eyes services, and supporting key regional projects? If so, we want you to be a part of our client’s...


  • Brisbane, Australia Total IT Global Full time

    Provide 1st line IT support to end-users with their computing devices like desktop, laptop, mobile, printers, basic network devices and other IT peripherals, which includes testing, identifying, repairing, resolving, and documenting end user technical issues without violating the hardware warranty or security compliance requirement - Reimaging computers/hard...


  • Brisbane, Australia Corestaff Full time

    **ONSITE SUPPORT ANALYST**: - IT & Telecomms - IT - Other - Brisbane - Contract or Temp 14/3/2024 - 12 Month contract - Brisbane Office - Eligible for Flex Friday program **About Our Client**: Our client, located in Brisbane are currently seeking an experienced** Onsite Support Analyst** to join their busy Milton Office for a 12 month contract, Monday to...

  • Desktop Support

    2 weeks ago


    Brisbane Central Business District, Australia TEKsystems Full time

    TEKsystems, Inc - Posted: 09/02/2023 **Location**: - Brisbane CBD**Employment Type**: - Contract **Job ID**: 536892 **Job Summary**: **About the job** **Responsibilities**: - Prioritise work activities to ensure that a high level of Customer service is maintained at all times - Record, monitor, complete and document Desktop Support jobs and resolution...


  • Brisbane, Australia Optimum Consulting Group Full time

    We are currently seeking a **Desktop Support Technician** to join a National IT Division, based in the Brisbane office on a full-time basis for a large professional services orgnisation. This role gives the opportunity to support the national business with IT hardware deployment, support, and training. You will work within a large IT team nationally and have...


  • Brisbane, Australia Iron Systems Full time

    **Date Posted**: - 11/22/2023 **Job Function**: - Desktop Engineer **Location**: - Brisbane QLD - AUS **Offered Salary**: - Competitive **Responsibilities**: - Manage Desktop Devices (hardware, software, and connectivity) incidents through to resolution. - Strong knowledge on Windows, MAC & IMAC troubleshooting, and desk side support services. -...


  • Brisbane, Australia Communities, Housing and Digital Economy Full time

    **What You will be doing**: - Actively participate in a responsive and effective incident and problem resolution service that will minimise disruptions and meet agreed performance targets for desktop environment/s including peripheral devices. - Maintain high levels of professional communication with customers and management to ensure the provisioning of a...