Customer Education and Engagement Advisor

1 week ago

Perth, Australia Synergy Full time

The time tojoin Synergy has never been more exciting because you’ll behelping us to deliver on our commitment towards becoming a net zerocarbon emission business by .

We areinvesting $3 billion in large-scale renewables development andcreating unlimited opportunities for our people to contribute tothe growth of innovative solutions in our operations as we invest.This is your chance to help us transform the energy industry andbuild a more sustainable future for Western Australia.

Synergy isproud to be Western Australia’s largest electricity generatorand energy retailer. We deliver secure electricity to homes andbusinesses throughout the Southwest Interconnected System (SWIS)from Coral Bay in the north, to Kalgoorlie in the east, and toEsperance in the south

Click RoleSummary:

The CustomerEducation and Engagement Advisor role is an opportunity to join ourStakeholder and Community Engagement Team based at our Perth CBDHead Office on a -Month contract.

This roleidentifies, coordinates and delivers education and engagementevents and campaigns to facilitate key learning outcomes to a rangeof industry, customer and community stakeholders.

Keyresponsibilities of the role include :

Assess, adapt, and deliver an annual program/calendar of education and engagement activities and events in line with Synergy’s strategy, to meet the SWIS communities’ changing needs. Represent Synergy at external forums and events and coordinate teams of staff on larger programs. Manage external vendors and suppliers developing activation assets and merchandise as required, including invoice management. Work closely with the Stakeholder and Community Engagement team as required to understand and assist with delivery of community engagement opportunities, across metro and regional areas of the SWIS (some overnight or weekend travel required). Ensure health, safety, accessibility, and legal compliance for all engagement activities, including events and activations.

Whatyou’ll bring:

3-5 years’ experience in marketing communications, campaign, or events delivery. Demonstrated capability to deliver strategic stakeholder and community engagement programs, sponsorships and partnerships, advice, and support in a large organisation. Knowledge of Digital marketing and production. Experience in building and managing relationships with key vendors, suppliers, and other stakeholders. Undergraduate degree in marketing, communication, or related discipline.

Whatwe offer:

Working foran employer of choice also means you will enjoy:

Flexible work arrangements Professional Development Opportunities Purchased Annual Leave Best practice parental leave

Click EveryVoice Matters

Our employeeshave a choice to work for Synergy and it’s a choice werespect and value. In addition to our focus on creating a greenerfuture, Synergy is committed to its ‘people first’culture and providing an exceptional place to work where our peopleexperience a sense of belonging and have opportunities to learn andgrow.

We understandthat it is important for our workforce to reflect the diversity ofthe community in which we operate. We are proud to be recognised asan inclusive employer for - by the Diversity Council ofAustralia.

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