Customer Service

5 days ago

Lismore, Australia SULLIVAN NICOLAIDES PATHOLOGY Full time
  • Are you a people-focused individual interested in providing high-quality care and customer service?
  • Full-time opportunity with full training provided - be part of a stable, growing industry
  • Receive an attractive hourly rate, strong job security and a great range of additional benefits

Please note this is not a courier position.

About the Organisation

Sullivan Nicolaides Pathology is one of the largest pathology practices in Australia, providing comprehensive services to patients and doctors over a geographic area throughout Queensland and New South Wales and employing more than 3,000 people.

With many employees enjoying a 20+ tenure, we deliver on the promise of learning and development and career progression.

Fostering a true culture of support, we maintain an open-door policy, with each one of our team members playing a role in patient care driven to make sure a top-quality service is provided.

About Your Next Opportunity

Sullivan Nicolaides Pathology now has an opportunity for a full-time Pathology Special Secretary to join their dynamic team in their newly refurbished Lismore Laboratory, located within St Vincent’s Private Hospital, Lismore.

Some of the more specific responsibilities of the position will be to:

  • Register patient information into the Apollo Laboratory Information Management System (LIS)
  • Accurately input and correctly correlate specimen documentation, related patient or test information and the macroscopic and microscopic transcription of results into the LIS within the appropriate time frame.
  • Liaise with referring medical providers to verify and communicate information regarding reports or patient episodes.
  • Answer general enquires from patients and clinicians and manage procedural bookings.
  • Perform administrative tasks and maintenance of patient filing system.

Shifts are Monday to Friday between 07:30 am - 6:00 pm, with inclusion in the Saturday roster.

About You

In this role, you will be enthusiastic, possess good communication and organisational skills, and will have the ability to work as part of a busy and multi-tasked team. Crucial to your success is a high level of commitment to customer service, laboratory turnaround times and accuracy of processing.

​​The successful applicant will possess knowledge of medical terminology, specimen processing, data entry experience, and communication skills.

To be successful in this role, you will have the following:

  • Proven keyboard skills
  • Proven ability to work as part of a professional team in a fast-paced environment
  • Proven commitment to the provision of quality customer services

About the Benefits – Perks of the Job

You will be part of a welcoming team of dedicated health professionals with a focus on patient care. You will develop your skills through ongoing training, providing an avenue for career development and advancement. Moreover, we offer you the opportunity to be a part of a highly stable industry with significant ongoing growth.

This role comes with an attractive hourly rate and fantastic benefits, including: 

  • Fitness Passport – staff have access to discounted gym memberships at any gym of their choice participating within the Fitness Passport agreement.
  • Parental and Adoption Leave – SNP staff receive 12 weeks of paid parental leave and adoption leave as per our current CWA
  • Employee Assistance Program – a free, confidential and voluntary counselling service provided as a resource to employees of SNP, as well as immediate family, with the aim of assisting with the resolution of personal and work-related problems which may affect the quality of life or work performance.
  • Private Health Insurance – staff have access to discounted private health insurance through BUPA, HCF and Medibank Private.
  • Pathology Services – staff and their immediate family (their children, partners and parents) have access to bulk billed Pathology Services.
  • X-Ray Services – staff have access to bulk billed X-Ray and other diagnostic imaging through Queensland X-Ray.
  • Smoke-Free Environment Policy - All SNP premises are smoke-free. There are no designated smoking areas on SNP premises.

This is your chance to join a leading pathology company and enjoy outstanding benefits Don't miss out – APPLY NOW

  • Customer Service Representative

    19 hours ago

    Lismore, Australia Telstra Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Part-time Customer Service Representative. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth in our Lismore store.Key ResponsibilitiesProvide quality customer service to all...

  • Customer Service Representative

    1 week ago

    Lismore, Australia Telstra Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service & Sales professional. As a key member of our retail sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth in our Telstra store.Key Responsibilities:Provide quality customer service to...

  • Customer Service Representative

    20 hours ago

    Lismore, Australia Officeworks Full time

    About Us At Officeworks, we're passionate about delivering exceptional customer experiences. Our team is the heart of our business, and we're seeking passionate part-time team members to join us across various departments, including replenishment and customer service. As a team member, you'll work closely with our customers to provide expert advice and...

  • Customer Service Representative

    1 week ago

    lismore, Australia Summerland Bank Full time

    About Summerland BankSummerland Bank is a customer-owned bank and a certified B Corporation, dedicated to serving the residents of a vibrant community. We prioritize the well-being of our customers and our environment, ensuring that every financial decision we make aligns with our commitment to social and environmental responsibility.About the...

  • Customer Service Representative

    3 months ago

    Lismore, Australia Bowser Bean Cafe Full time

    **Bowser Bean Lismore** **Customer Service Representative - Hiring Now!** **More than your average Servo!** Bowser Bean Café is an Australian owned and family run business with over 30 years in the industry. We’ve always operated with a simple promise - to serve and support the regional communities of Victoria and New South Wales. Today we’re super...

  • Customer Service Representative

    4 months ago

    Lismore, Australia Bowser Bean Cafe Full time

    **Bowser Bean Lismore** **Customer Service Representative - Hiring Now!** **More than your average Servo!** Bowser Bean Café is an Australian owned and family run business with over 30 years in the industry. We’ve always operated with a simple promise - to serve and support the regional communities of Victoria and New South Wales. Today we’re super...

  • Customer Service Representative

    3 days ago

    Lismore, Australia Beaumont People Full time

    We are seeking an experienced customer service professional to join our team at Beaumont People as a Receptionist / Administrator. This is a full-time opportunity based in Lismore, where you will be responsible for providing exceptional customer service and administrative support to our clients.$58k - $63k incl Super - Depending on ExperienceFull time hours...

  • Customer Service Representative

    3 months ago

    Lismore, Australia Bowser Bean Cafe Full time

    **Bowser Bean Lismore** **Customer Service Representative - Hiring Now!** **More than your average Servo!** Bowser Bean Café is an Australian owned and family run business with over 30 years in the industry. We’ve always operated with a simple promise - to serve and support the regional communities of Victoria and New South Wales. Today we’re super...

  • Customer Service and Receptionists

    2 months ago

    Lismore, Australia Spinifex Recruiting Full time

    About us:Spinifex Recruiting is the North Coast's leading recruitment agency, with over ten years' experience servicing government and commercial clients. Spinifex Recruiting are seeking expressions of interest for candidates interested in a range of white-collar employment opportunities.Position details:Customer Service and Reception Contract roles...

  • Customer Service Coordinator

    3 months ago

    Lismore, Australia Coates Full time

    **About us** Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC. Your new role in **Lismore** awaits: Coates Customer Service Coordinators perform a...

  • Customer Service Coordinator

    4 months ago

    Lismore, Australia Coates Full time

    **About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. We’re proudly...

  • Customer Service Representative

    4 days ago

    Lismore, Australia SULLIVAN NICOLAIDES PATHOLOGY Full time

    About the RoleWe are seeking a highly skilled and dedicated individual to join our team as a Pathology Special Secretary at our Lismore Laboratory. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support to our patients and medical professionals.Key ResponsibilitiesRegister patient...

  • Customer Service Representative

    1 week ago

    Lismore, Australia SULLIVAN NICOLAIDES PATHOLOGY Full time

    About the RoleSullivan Nicolaides Pathology is seeking a highly skilled and customer-focused individual to join their team as a Pathology Special Secretary in their Lismore Laboratory.This is a full-time opportunity with a stable and growing industry, offering a range of benefits and opportunities for career development.Key ResponsibilitiesRegister patient...

  • Customer Service Representative

    19 hours ago

    Lismore, Australia Beaumont People Full time

    {"title": "Customer Service and Administration Opportunity", "content": "Lismore based, full-time opportunity for an experienced customer service and administration professional to join a well-established company. $58k - $63k incl Super -Depending on Experience Full time hours | Immediate Start (if required) Competitive salary and benefits package Due...

  • Customer Service Representative

    6 days ago

    Lismore, Australia Beaumont People Full time

    We are seeking an experienced customer service and administration professional to join our team at Beaumont People. This is a full-time opportunity for a skilled individual to provide exceptional support to our clients and contribute to the success of our business.About the Role:Provide exceptional customer service to clients and internal stakeholdersManage...

  • Customer Service Ambassador

    7 days ago

    Lismore City Council, Australia Workforce Australia for Individuals Full time

    Job OverviewWorkforce Australia for Individuals is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and providing timely, efficient support to our clients.Key ResponsibilitiesBuild and...

  • Customer Service Representative

    5 days ago

    Lismore City Council, Australia Commonwealth Bank Full time

    About the RoleWe are a customer-focused network of colleagues in the Commonwealth Bank, working together to create brilliant customer experiences that matter.Please note that rosters are predetermined. Before applying, ensure you are available to cover the following schedule:Part Time 21 hours per week:Monday: 11.00am - 3.00pmWednesday: 11.00am -...

  • Customer Banking Specialist Relief

    2 weeks ago

    Lismore, Australia Commonwealth Bank Full time

    **_We are seeking enthusiastic customer service professional to join our Grafton branch team for a permanent part time opportunity. _** - Monday: 8.30am to 4pm - Tuesday : 8.30am to 4pm - Wednesday: 9.30am to 4pm - Thursday: 9.30am to 4.15pm - Friday: 9.30am to 4.15pm **Do work that matters** As the public face of CommBank, the Retail Banking Services...

  • Customer Banking Specialist

    2 weeks ago

    Lismore, Australia Commonwealth Bank Full time

    We are a customer and community focused network of branch colleagues - Together we can create brilliant customer experiences that matter - **Part Time 21 hours per week** - **Monday, Wednesday: 11.00am - 3.00pm ,Thursday: 9.15am - 4.00pm, Friday: 8.30am - 4.15pm** **See yourself in our team** The Retail Bank is the public face of CommBank - in branches, on...

  • Customer Assistant

    3 months ago

    Lismore, Australia Dan Murphy's Full time

    **Customer Assistant | Dan Murphy’s** Deliver a world-leading customer experience with an iconic Aussie brand - **Exciting customer-facing opportunity**: - **Dynamic and motivated team**: - **Competitive hourly rate with amazing team benefits** **About Dan Murphy’s** In 1952, an ambitious and plucky upstart opened a liquor store to rival his...