Field Service Coordinator

4 weeks ago

Dandenong, Australia Hitachi Construction Machinery Full time

The Opportunity

An exciting opportunity awaits an experienced and motivated individual to join our Service team based in the Dandenong branch. As the Field Service Coordinator, this role will see you organising the day-to-day Field Service Department activities within the Victorian division, including planning work fronts efficiently and effectively to deliver Hitachi’s promise of Total Customer Satisfaction.

Reporting to the Field Service Supervisor, you will be responsible for:

Booking and scheduling all Field Service works for Victoria as well as managing invoicing and work in progress Maintaining a high level of customer communication Ensuring safety and efficiency of field service technicians Ensuring effective utilisation of equipment and resources in line with customer requirements and agreed budgets Preparing and updating work orders and timesheets in a timely manner, maintaining documentation and warranty claims with 100% accuracy

As the ideal candidate, you will have:

Previous experience in a Service Advisor, Scheduler/Planner or similar role A strong customer service background with exposure to earthmoving or similar industries preferred Ability to demonstrate exceptional communication and customer service skills while managing your time efficiently within a high paced work environment Experience in coordinating the opening and closing of service information A strong ability to handle several tasks simultaneously with an ambition for achieving success

Benefits - What’s in it for you?

Rewarding salary package + the opportunity to earn company biannual bonuses Exclusive staff discounts on a range of goods and services through our Employee Rewards Program Permanent Full Time Position in a leading OEM with long term job security Supportive management who value your input towards innovative ways to achieving success OEM training and opportunities for upskilling with access to the latest technologies You will be a part of a leading innovator in technology which genuinely values and ensures everyone is happy and safe at work

Here at Hitachi, we believe that success comes from the partnership of our best-in-class products and the quality of our people.

  • Field Service Coordinator

    2 weeks ago

    Dandenong, Australia Hitachi Construction Machinery Full time

    **About the Opportunity** An exciting opportunity awaits an experienced and motivated individual to join the Victorian service team in the position of Field Service Coordinator. The role will have you organising the day to day Field Service activities, planning work fronts efficiently and effectively to deliver Hitachi’s promise of Total Customer...

  • Field Service Coordinator

    6 days ago

    Dandenong, Victoria, Australia Hitachi Construction Machinery Full time

    About the OpportunityAn exciting opportunity awaits an experienced and motivated individual to join the Victorian service team in the position of Field Service Coordinator.The role will have you organising the day to day Field Service activities, planning work fronts efficiently and effectively to deliver Hitachi's promise of Total Customer Satisfaction....

  • Field Service Coordinator

    6 days ago

    Dandenong, Australia Hitachi Construction Machinery Full time

    **About Us** Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment. **The Opportunity** An exciting opportunity awaits an experienced and motivated individual to join our Service team based in the Dandenong branch. As the Field Service Coordinator, this role will see you organising the day-to-day...

  • Field Service Coordinator

    6 days ago

    Dandenong, Victoria, Australia Hitachi Construction Machinery Full time

    The Opportunity An exciting opportunity awaits an experienced and motivated individual to join our Service team based in the Dandenong branch. As the Field Service Coordinator, this role will see you organising the day-to-day Field Service Department activities within the Victorian division, including planning work fronts efficiently and effectively to...

  • Field Service Coordinator

    4 weeks ago

    Dandenong, Australia Hitachi Full time

    About UsHitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment.The OpportunityAn exciting opportunity awaits an experienced and motivated individual to join our Service team based in the Dandenong branch. As the Field Service Coordinator, this role will see you organising the day-to-day Field Service...

  • Field Service Coordinator

    5 days ago

    Dandenong, Victoria, Australia Hitachi Full time

    About UsHitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment.The OpportunityAn exciting opportunity awaits an experienced and motivated individual to join our Service team based in the Dandenong branch. As the Field Service Coordinator, this role will see you organising the day-to-day Field Service...

  • Field Service Coordinator

    6 days ago

    Dandenong, Victoria, Australia Hitachi Construction Machinery Full time

    About UsHitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment.The OpportunityAn exciting opportunity awaits an experienced and motivated individual to join our Service team based in the Dandenong branch. As the Field Service Coordinator, this role will see you organising the day-to-day Field Service...

  • Field Service Coordinator

    3 weeks ago

    Dandenong, Australia Hitachi Full time

    About UsHitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment.The OpportunityAn exciting opportunity awaits an experienced and motivated individual to join our Service team based in the Dandenong branch. As the Field Service Coordinator, this role will see you organising the day-to-day Field Service...

  • Field Service Controller

    6 days ago

    Dandenong, Victoria, Australia Veritas Recruitment Full time

    We are exclusively partnering with our client and are currently looking for a Field Service Controller to join their team on a temporary basis for 8-12 months. As a Field Service Controller, you will play a pivotal role in ensuring their service operations run smoothly and efficiently. Your primary responsibility will be to coordinate the booking,...

  • Field Service Controller

    2 weeks ago

    Dandenong, Australia Toyota Material Handling Australia Full time

    **About the Role**: We are seeking a permanent, full-time Field Service Controller to join our fantastic team based at our Melbourne Branch in Dandenong South. Reporting to the Branch Service Manager, this key operational role is responsible for efficiently allocating and schedulding tasks (including breakdowns, scheduled maintenance, other repairs) to our...

  • Field Service Controller

    5 days ago

    Dandenong, Victoria, Australia Labour Solutions Australia Full time

    Job descriptionOur client is one of Australia's largest equipment hire company's offering over 50 years' experience partnering with Australian business. Currently located in Dandenong South and seeking a temp Field Service Controller to join their growing team covering parental leave cover until December 31st, 2023.Key FeaturesOngoing position with full time...

  • Field Service Manager

    1 month ago

    Dandenong, Australia Toyota Material Handling Australia Full time

    **About the Role**: Reporting directly to the Branch Service Manager, the Field Service Manager is responsible for managing and leading the operational activities of their allocated Field Service Team. As a Field Service Manager, you will ensure that your team is meeting relevant KPIs, working to TMHA standards and addressing customer needs in a safe,...

  • Field Service Controller

    6 days ago

    Dandenong, Victoria, Australia Toyota Material Handling Australia Full time

    About TMHA:Toyota Material Handling Australia (TMHA) is one of Australia's leading forklift companies. TMHA is fully owned by the Toyota Industries Corporation (TICO.TMHA is the exclusive Australian retailer for new sales or work renowned forklift brands including Toyota Industrial Equipment and the Huski brand equipment. TMHA is a strong, financially secure...

  • Field Service Technician

    5 days ago

    Dandenong, Victoria, Australia JLG Industries Inc Australia Branch Full time

    About JLG, an Oshkosh companyJLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and...

  • Field Service Coordinator

    2 months ago

    Dandenong, Australia Superior People Recruitment Full time

    Main duties: - Making outbound calls to existing and potential customers arranging service orders. - Maximising planning to ensure we the best efficiency from the technicians. - Coordinating the workloads of the service technicians. - Liaise with customers and clients. - Provide quotations and follow up. - Ensure the technicians are meeting their workplace...

  • Field Service Controller

    4 weeks ago

    Dandenong, Australia Toyota Material Handling Australia Full time

    **About TMHA**: Toyota Material Handling Australia (TMHA) is one of Australia's leading forklift companies. TMHA is fully owned by the Toyota Industries Corporation (TICO. TMHA is the exclusive Australian retailer for new sales or work renowned forklift brands including Toyota Industrial Equipment and the Huski brand equipment. TMHA is a strong, financially...

  • Field Service Controller

    11 hours ago

    Dandenong, Australia Toyota Material Handling Australia Full time

    **About TMHA**: Toyota Material Handling Australia (TMHA) is one of Australia's leading forklift companies. TMHA is fully owned by the Toyota Industries Corporation (TICO. TMHA is the exclusive Australian retailer for new sales or work renowned forklift brands including Toyota Industrial Equipment and the Huski brand equipment. TMHA is a strong, financially...

  • Field Service Coordinator

    6 days ago

    Dandenong, Victoria, Australia Superior People Recruitment Full time

    Main duties: Making outbound calls to existing and potential customers arranging service orders. Maximising planning to ensure we the best efficiency from the technicians. Coordinating the workloads of the service technicians. Liaise with customers and clients. Provide quotations and follow up. Ensure the technicians are meeting their workplace requirements....

  • Field Service Controller

    2 months ago

    Dandenong, Australia Toyota Material Handling Australia Full time

    **About the Role** We are seeking a permanent, full-time Field Service Controller to join our fantastic team based at our Melbourne Branch in Dandenong South. Reporting to the Branch Service Manager, this key operational role is responsible for efficiently allocating breakdowns, scheduled maintenance and other repairs to our Technicians in the field. **Key...

  • Field Service Controller

    2 weeks ago

    Dandenong, Australia Toyota Material Handling Australia Full time

    **About the Role**: We are seeking a permanent, full-time Field Service Controller to join our fantastic team based at our Melbourne Branch in Dandenong South. Reporting to the Branch Service Manager, this key operational role is responsible for efficiently allocating breakdowns, scheduled maintenance and other repairs to our Technicians in the field. **Key...