Field Service Coordinator

2 weeks ago

Dandenong, Australia Hitachi Construction Machinery Full time

**About the Opportunity**

An exciting opportunity awaits an experienced and motivated individual to join the Victorian service team in the position of Field Service Coordinator.

The role will have you organising the day to day Field Service activities, planning work fronts efficiently and effectively to deliver Hitachi’s promise of Total Customer Satisfaction. This position is ideal for someone who considers themselves to be a team player as your positive and self-motivated attitude will contribute to the success of the aftersales team.

As an integral part of the Victorian service team, you will be working with like-minded service coordinators reporting into the Field Service Supervisor maintaining safety and environmental standards as well as ensuring service sales and expense control is exercised in every instance to achieve team goals and targets.

**About You - **To be successful in this role, you will have:

- A positive attitude with the technical aptitude to assist our Customers and field service technicians on a daily basis.
- Experience, knowledge and understanding of construction equipment, Specific exposure to earthmoving equipment will be a distinct advantage, aligned industries such as heavy commercial vehicles, material handling etc. will be considered
- Strong work ethic, providing quality and timely outcomes
- A strong developed awareness and commitment to personal and peer health and safety; always exercising a high duty of care to yourself and others around you
- Demonstrated experience coordinating and planning OEM service and maintenance jobs - service coordinator or maintenance planner role exposure will be a distinct advantage.
- Advanced computer literacy including the use of Excel, Microsoft Dynamics and Fleetwave Management Systems would be highly beneficial
- Highly developed ability to understand varying customer needs and coordinate multiple priorities and deadlines within our successfully busy field service department
- Autonomous productivity - Initiative to prepare and update work orders and timesheets in a timely manner, maintaining documentation and warranty claims with 100% accuracy
- Personable and Professional Communication Skills - _above all else, _your personality and charismatic character will be what sets you apart from the rest

**What’s in it for you?**
- ** Rewarding salary package inclusive of super + opportunity to earn company biannual bonuses**:

- ** Access to free OEM training and benefits**:

- ** Employee benefits on a range of goods and services with exclusive staff discounts**:

- Long term career opportunities in a growing and sustainable business
- Supportive management who value your input towards innovative ways to achieving success
- You will be a part of a leading innovator in technology which genuinely values and ensures everyone is happy and safe at work

**About Us**

Hitachi Construction Machinery Australia (HCA) is a leading global manufacturer of construction and mining equipment. At the heart of HCA’s trusted and reliable earthmoving equipment range lies a team of talented and dedicated people committed to providing industry-leading after sales service and reliable solutions.

Here at Hitachi, we believe that success comes from the partnership of our best-in-class products and the quality of our people. We are an equal opportunity employer, do not discriminate on any basis and whole-heartedly value diversity at our company. The position advertised above would suit a creative problem solver who has an analytical initiative to identify every opportunity for continuous improvement.

  • Field Service Coordinator

    6 days ago

    Dandenong, Victoria, Australia Hitachi Construction Machinery Full time

    About the OpportunityAn exciting opportunity awaits an experienced and motivated individual to join the Victorian service team in the position of Field Service Coordinator.The role will have you organising the day to day Field Service activities, planning work fronts efficiently and effectively to deliver Hitachi's promise of Total Customer Satisfaction....

  • Field Service Coordinator

    6 days ago

    Dandenong, Australia Hitachi Construction Machinery Full time

    **About Us** Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment. **The Opportunity** An exciting opportunity awaits an experienced and motivated individual to join our Service team based in the Dandenong branch. As the Field Service Coordinator, this role will see you organising the day-to-day...

  • Field Service Coordinator

    4 weeks ago

    Dandenong, Australia Hitachi Construction Machinery Full time

    The Opportunity An exciting opportunity awaits an experienced and motivated individual to join our Service team based in the Dandenong branch. As the Field Service Coordinator, this role will see you organising the day-to-day Field Service Department activities within the Victorian division, including planning work fronts efficiently and effectively...

  • Field Service Coordinator

    6 days ago

    Dandenong, Victoria, Australia Hitachi Construction Machinery Full time

    The Opportunity An exciting opportunity awaits an experienced and motivated individual to join our Service team based in the Dandenong branch. As the Field Service Coordinator, this role will see you organising the day-to-day Field Service Department activities within the Victorian division, including planning work fronts efficiently and effectively to...

  • Field Service Coordinator

    3 weeks ago

    Dandenong, Australia Hitachi Construction Machinery Full time

    The Opportunity An exciting opportunity awaits an experienced and motivated individual to join our Service team based in the Dandenong branch. As the Field Service Coordinator, this role will see you organising the day-to-day Field Service Department activities within the Victorian division, including planning work fronts efficiently and effectively...

  • Field Service Coordinator

    4 weeks ago

    Dandenong, Australia Hitachi Full time

    About UsHitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment.The OpportunityAn exciting opportunity awaits an experienced and motivated individual to join our Service team based in the Dandenong branch. As the Field Service Coordinator, this role will see you organising the day-to-day Field Service...

  • Field Service Coordinator

    5 days ago

    Dandenong, Victoria, Australia Hitachi Full time

    About UsHitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment.The OpportunityAn exciting opportunity awaits an experienced and motivated individual to join our Service team based in the Dandenong branch. As the Field Service Coordinator, this role will see you organising the day-to-day Field Service...

  • Field Service Coordinator

    6 days ago

    Dandenong, Victoria, Australia Hitachi Construction Machinery Full time

    About UsHitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment.The OpportunityAn exciting opportunity awaits an experienced and motivated individual to join our Service team based in the Dandenong branch. As the Field Service Coordinator, this role will see you organising the day-to-day Field Service...

  • Field Service Coordinator

    3 weeks ago

    Dandenong, Australia Hitachi Full time

    About UsHitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment.The OpportunityAn exciting opportunity awaits an experienced and motivated individual to join our Service team based in the Dandenong branch. As the Field Service Coordinator, this role will see you organising the day-to-day Field Service...

  • Field Service Controller

    6 days ago

    Dandenong, Victoria, Australia Veritas Recruitment Full time

    We are exclusively partnering with our client and are currently looking for a Field Service Controller to join their team on a temporary basis for 8-12 months. As a Field Service Controller, you will play a pivotal role in ensuring their service operations run smoothly and efficiently. Your primary responsibility will be to coordinate the booking,...

  • Field Service Controller

    2 weeks ago

    Dandenong, Australia Toyota Material Handling Australia Full time

    **About the Role**: We are seeking a permanent, full-time Field Service Controller to join our fantastic team based at our Melbourne Branch in Dandenong South. Reporting to the Branch Service Manager, this key operational role is responsible for efficiently allocating and schedulding tasks (including breakdowns, scheduled maintenance, other repairs) to our...

  • Field Service Controller

    5 days ago

    Dandenong, Victoria, Australia Labour Solutions Australia Full time

    Job descriptionOur client is one of Australia's largest equipment hire company's offering over 50 years' experience partnering with Australian business. Currently located in Dandenong South and seeking a temp Field Service Controller to join their growing team covering parental leave cover until December 31st, 2023.Key FeaturesOngoing position with full time...

  • Field Service Manager

    1 month ago

    Dandenong, Australia Toyota Material Handling Australia Full time

    **About the Role**: Reporting directly to the Branch Service Manager, the Field Service Manager is responsible for managing and leading the operational activities of their allocated Field Service Team. As a Field Service Manager, you will ensure that your team is meeting relevant KPIs, working to TMHA standards and addressing customer needs in a safe,...

  • Field Service Controller

    6 days ago

    Dandenong, Victoria, Australia Toyota Material Handling Australia Full time

    About TMHA:Toyota Material Handling Australia (TMHA) is one of Australia's leading forklift companies. TMHA is fully owned by the Toyota Industries Corporation (TICO.TMHA is the exclusive Australian retailer for new sales or work renowned forklift brands including Toyota Industrial Equipment and the Huski brand equipment. TMHA is a strong, financially secure...

  • Field Service Technician

    5 days ago

    Dandenong, Victoria, Australia JLG Industries Inc Australia Branch Full time

    About JLG, an Oshkosh companyJLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and...

  • Field Service Coordinator

    2 months ago

    Dandenong, Australia Superior People Recruitment Full time

    Main duties: - Making outbound calls to existing and potential customers arranging service orders. - Maximising planning to ensure we the best efficiency from the technicians. - Coordinating the workloads of the service technicians. - Liaise with customers and clients. - Provide quotations and follow up. - Ensure the technicians are meeting their workplace...

  • Field Service Controller

    4 weeks ago

    Dandenong, Australia Toyota Material Handling Australia Full time

    **About TMHA**: Toyota Material Handling Australia (TMHA) is one of Australia's leading forklift companies. TMHA is fully owned by the Toyota Industries Corporation (TICO. TMHA is the exclusive Australian retailer for new sales or work renowned forklift brands including Toyota Industrial Equipment and the Huski brand equipment. TMHA is a strong, financially...

  • Field Service Controller

    11 hours ago

    Dandenong, Australia Toyota Material Handling Australia Full time

    **About TMHA**: Toyota Material Handling Australia (TMHA) is one of Australia's leading forklift companies. TMHA is fully owned by the Toyota Industries Corporation (TICO. TMHA is the exclusive Australian retailer for new sales or work renowned forklift brands including Toyota Industrial Equipment and the Huski brand equipment. TMHA is a strong, financially...

  • Field Service Coordinator

    6 days ago

    Dandenong, Victoria, Australia Superior People Recruitment Full time

    Main duties: Making outbound calls to existing and potential customers arranging service orders. Maximising planning to ensure we the best efficiency from the technicians. Coordinating the workloads of the service technicians. Liaise with customers and clients. Provide quotations and follow up. Ensure the technicians are meeting their workplace requirements....

  • Field Service Controller

    2 months ago

    Dandenong, Australia Toyota Material Handling Australia Full time

    **About the Role** We are seeking a permanent, full-time Field Service Controller to join our fantastic team based at our Melbourne Branch in Dandenong South. Reporting to the Branch Service Manager, this key operational role is responsible for efficiently allocating breakdowns, scheduled maintenance and other repairs to our Technicians in the field. **Key...