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Pharmacy IT Help Desk Consultant
2 weeks ago
My client is a leader in the medical management industry and looking for talented Consultant's to join their growing team to provide superior Help Desk services to clients across Australia.
- Australian Citizenship is mandatory.
- Full Time role.
- Full training provided in our client's software solutions to ensure your success.
- Great office and team culture.
- Ideally based Melbourne (VIC) but open to Sydney (NSW) Brisbane (QLD) Tasmania or Adelaide (SA) or any regional areas within Australia.
- Scope for Hybrid / Remote work
Any IT support or help desk experience is beneficial at its simplest you need to have an excellent customer service outlook and be IT literate. We welcome applications from recent pharmacy graduates. This role has scope to hybrid / Remote and is a Permanent Full-Time opportunity.
Skills required:
- Someone who is IT helpdesk or call centre experienced, or installation support.
- Proficient in basic computer installation and configuration skills.
- Needs to be able to follow instructions and good with detail.
- Good troubleshooting skills and a methodical approach.
- Works well under pressure and to the agree daily capacity.
- Good customer service skills and a friendly ‘can do’ manner.
- Excellent written and verbal communication skills.
- Ability to work within a team environment.
- Industry knowledge with Australian Health Practitioners.
- IT Certifications
- Pharmacy Industry or Pharmacist Experience
- Knowledge of ticket systems
- Relevant tertiary qualifications or demonstrated capability through past employment experience
Other requirements:
- Federal Police Check (as and when required)
Apply here for a full JD
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