![Conquest Personnel Pty Ltd](https://media.trabajo.org/img/noimg.jpg)
Help Desk
3 weeks ago
**The Company**
Family-owned business, who are very successful in their field of technology. They are a wonderful growing business who are supportive and provide a great culture. They also have good mentors who are able to train their new staff.
**The Role**
This role is varied; Help Desk will be the primary focus and you will also be out in the field for a week at a time on a rotating roster.
**Duties will include**
- Handle inbound and outbound calls in a professional manner
- Be able to resolve issues over the phone
- Accurately record client technical information and faults and raise any activities where required
- Be able to follow up and close cases
- Develop good relationships with merchants to instil confidence
- Participate in product training and share knowledge throughout the team
- Perform technical services, installations and relocations of machines
- Attend any service call-outs in a timely manner
- Liaise with technical team
- Maintain stock levels in van
- Provide technical assistance and support to resolve any issues
- Complete detailed service reports
**Initial training will be provided from the company's South East based head office for 1-2 weeks**
**Skills and Experience**
- Customer service background - Do you love talking to people?
- You like working with technology and using your hands
- Be able to provide a current open Victorian Driver's License
- Have the technical aptitude to problem solve
- Be able to work on a roster and be on call with flexibility
- Knowledge of computer management systems
- Exceptional computer skills
-
Help Desk Manager
3 weeks ago
Melbourne, Australia Compass Group Australia Full time**_Join the opening team at the New Footscray hospital._**: - **_Full time, on-site role._**: - **_Supportive team making a big impact._** Today and tomorrow at Compass Group, we serve a better future by enriching people, communities, and our planet. We do this because we believe that everyone should be seen and nourished as a whole person. We focus on...
-
Help Desk Manager
3 weeks ago
Melbourne, Australia Compass Group Full timeJoin the opening team at the New Footscray hospital. Full time, on-site role. Supportive team making a big impact. Today and tomorrow at Compass Group, we serve a better future by enriching people, communities, and our planet. We do this because we believe that everyone should be seen and nourished as a whole person. We focus on the individual,...
-
Help Desk Manager
1 week ago
Melbourne, Victoria, Australia Compass Group Australia Full time_Join the opening team at the New Footscray hospital_:- _Full time, on-site role_:- _Supportive team making a big impact._Today and tomorrow at Compass Group, we serve a better future by enriching people, communities, and our planet. We do this because we believe that everyone should be seen and nourished as a whole person. We focus on the individual, their...
-
Help Desk Manager
1 week ago
Melbourne, Victoria, Australia Compass Group Full timeJoin the opening team at the New Footscray hospital. Full time, on-site role. Supportive team making a big impact. Today and tomorrow at Compass Group, we serve a better future by enriching people, communities, and our planet. We do this because we believe that everyone should be seen and nourished as a whole person. We focus on the individual,...
-
Help Desk Analyst
2 months ago
Melbourne, Australia Corrs Chambers Westgarth Full time492512 Melbourne Technology Full time VIEW FAVOURITES Join Corrs Chambers Westgarth, Australia's leading independent law firm. The Help Desk Analyst is a key contributor to the Corrs Technology team. The Help Desk Analyst is responsible for providing friendly and efficient support, proactively processing technology incidents and requests through our ITSM...
-
Help Desk Analyst
4 weeks ago
Melbourne, Australia Corrs Chambers Westgarth Full time492512 Melbourne Technology Full time VIEW FAVOURITES Join Corrs Chambers Westgarth, Australia's leading independent law firm. The Help Desk Analyst is a key contributor to the Corrs Technology team. The Help Desk Analyst is responsible for providing friendly and efficient support, proactively processing technology incidents and requests through our ITSM...
-
Help Desk Officer
3 weeks ago
Melbourne, Australia JBS Australia Full timeJBS Australia is Australia’s largest and most respected meat and food processor. The Company has a strong portfolio of leading beef, lamb, pork, and value-added branded products. In our Corporate Office we drive and foster the JBS culture of excellence and believe success is achieved through hard work. JBS can provide you with more than a job, it can...
-
Help Desk
3 weeks ago
Melbourne, Australia Conquest Personnel Pty Ltd Full time**The Company** Family-owned business, who are very successful in their field of technology. They are a wonderful growing business who are supportive and provide a great culture. They also have good mentors who are able to train their new staff. **The Role** This role is varied; Help Desk will be the primary focus on a rotating roster. **Duties will...
-
Help Desk Team Lead
1 week ago
Melbourne, Victoria, Australia John Holland Full timeMelbourne, VIC, AU, 3000About John Holland:At John Holland, our purpose is simple, we transform lives with everything we do.We've always known at its heart infrastructure is about people — our customers, our employees, and the communities in which we work.That's our difference. Deep experience and capability with a genuine care about creating better lives...
-
Help Desk Officer
1 week ago
Melbourne, Victoria, Australia JBS Australia Full timeJBS Australia is Australia's largest and most respected meat and food processor. The Company has a strong portfolio of leading beef, lamb, pork, and value-added branded products. In our Corporate Office we drive and foster the JBS culture of excellence and believe success is achieved through hard work. JBS can provide you with more than a job, it can provide...
-
Help Desk
1 week ago
Melbourne, Victoria, Australia Conquest Personnel Pty Ltd Full timeThe CompanyFamily-owned business, who are very successful in their field of technology. They are a wonderful growing business who are supportive and provide a great culture. They also have good mentors who are able to train their new staff.The RoleThis role is varied; Help Desk will be the primary focus on a rotating roster.Duties will include Handle inbound...
-
Help Desk Support
1 week ago
Melbourne, Victoria, Australia Mars Recruitment Full timeThe CompanyJoin this exciting company that is a leader within the Legal Services industry going through an exciting phase of growth. The business is Australia wide and a innovative/strategic market leader within this space.The RoleResponsibilities: Providing IT Support for all end users in the firm Improve and enhance effectiveness the performance of the...
-
Help Desk
1 week ago
Melbourne, Victoria, Australia Conquest Personnel Pty Ltd Full timeThe CompanyFamily-owned business, who are very successful in their field of technology. They are a wonderful growing business who are supportive and provide a great culture. They also have good mentors who are able to train their new staff.The RoleThis role is varied; Help Desk will be the primary focus and you will also be out in the field for a week at a...
-
Help Desk
1 week ago
Melbourne, Victoria, Australia Conquest Personnel Pty Ltd Full timeThe CompanyFamily-owned business, who are very successful in their field of technology. They are a wonderful growing business who are supportive and provide a great culture. They also have good mentors who are able to train their new staff.The RoleThis role is varied; Help Desk will be the primary focus and you will also be out in the field for a week at a...
-
IT Help Desk Consultant
1 month ago
Melbourne, Australia The Recruitment Alternative Full timeTechnical Support Role with no qualifications necessary Full Training on Offer Friendly, Vibrant, Passionate Team Great salary package, including paid OT About the Role:Our client is a boutique firm who have been in operation for over 10 years and provides mobile and technology solutions to Hospitality and Allied industries, across areas such as Point of...
-
IT Help Desk Consultant
3 weeks ago
Melbourne, Australia The Recruitment Alternative Full timeTechnical Support Role with no qualifications necessary Full Training on Offer Friendly, Vibrant, Passionate Team Great salary package, including paid OT About the Role:Our client is a boutique firm who have been in operation for over 10 years and provides mobile and technology solutions to Hospitality and Allied industries, across areas such as Point of...
-
IT Help Desk Consultant
1 week ago
Melbourne, Victoria, Australia The Recruitment Alternative Full timeTechnical Support Role with no qualifications necessary Full Training on Offer Friendly, Vibrant, Passionate Team Great salary package, including paid OT About the Role:Our client is a boutique firm who have been in operation for over 10 years and provides mobile and technology solutions to Hospitality and Allied industries, across areas such as Point of...
-
IT Help Desk Officer
1 week ago
Melbourne, Victoria, Australia Forensicare Full timeLocation: MelbourneJob type: Full timeOrganisation: ForensicareSalary: Salary not specifiedOccupation: IT and TelecommunicationsReference: 15841 Fulltime Administration Grade Based at the Thomas Embling Hospital in Fairfield A culture where people careJob locationForensicare is the statutory agency responsible for the provision of adult forensic mental...
-
Help Desk Technicians
3 weeks ago
West Melbourne, Australia ALSTOM Full timeAt Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide,...
-
IT Help Desk Support Analyst
2 months ago
Melbourne, Australia BGIS Full timeThe purpose of the **IT Help Desk Support Analyst **is to provide excellent customer service to BGIS users. Using a flexible and adaptable approach the responsibilities include: - Managing the life cycle of all service tickets/incidents - Providing first-level triage and problem resolution - Ensuring all tickets escalated within agreed target timeframes -...