Area Manager

3 weeks ago

North Rocks, Australia Officeworks Full time

About us

At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.

Fast paced. Innovative. Inspiring. With close to 10000 team members and a national footprint of more than 168 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.

About the role

Reporting to the State Operations Manager, the Area Manager will lead a team of Stores to support the delivery of world-class standards in our stores across NSW (Sydney metro area) and drive consistent delivery of the Officeworks vision and strategic objectives by guiding, coaching and motivating stores in operational, financial and people performance.  You will take an active role in helping shape the strategic direction and focus of your area group alongside the People, Safety & Central Operation teams.  

The Area Manager ensures that store leadership and team behaviour is aligned to Officeworks cultural imperatives.

Key responsibilities will include; 

  • Excellence in people management and the effective control of inventory.
  • Drive, coach and deliver exceptional customer service standards for your stores.
  • Lead a culture of continuous improvement and innovation by recommending strategies to improve performance across sales, staff, stock & systems.
  • Performance Management through achieving KPI targets and ensure staff are aware & trained on the importance of KPI targets and goal setting to achieve them

About you

An inspirational leader with a minimum of 5 years’ experience in multi-site accountability within the retail industry. You will have demonstrated success in sales and profit accountability, operational execution of merchandise standards and a be led by their ability to guide coach, develop and mentor the area store leadership team.

Key attributes:

  • An excellent communicator - You can confidently engage with internal and external business partners to ensure you and your team have the tools to drive genuine and measurable success
  • A strategic leader - You are financially savvy and you know how to impact EBIT through operational excellence in your direct reports
  • Always operating with integrity, attention to safety and the businesses culture at the heart of your decision making 

Our culture

It’s all in a day’s work when you’re part of the Officeworks community – where you’re not defined by who you are, but what you can do. We celebrate our teams’ uniqueness by offering the below to the Officeworks family:

  • An inclusive, diverse, and supportive environment.
  • Flexible working arrangements to best support your individual needs.
  • A key focus on wellbeing and safety.
  • Generous discounts at Officeworks, Bunnings, Kmart, Target and Catch.
  • Ongoing training and development opportunities to progress your career.
  • Industry leading Growing Families policy.

At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for everyone. We actively encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people with disabilities.

Officeworks is a ‘Circle Back Initiative’ employer – we commit to respond to every applicant.

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