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About BDO
At BDO Australia, our why is ‘empowering people, realising possibilities’. One way we bring this to life is by hiring and developing exceptional talent, to deliver on our wide variety of advisory, audit, and accounting services.
Current opportunity
We’re looking for an enthusiastic Client Services Officer to join our fast growing Business Services team in
Brisbane. Your key responsibility will be to provide professional secretarial and administrative support to two
Partners and general administrative support to their teams. Your role is integral to ensuring we continue to
provide exceptional client service to our wide range of clients and this will be achieved by way of building
strong client relationships.
Your role will include:
• provide exceptional client service to both internal and external clientele
• provide accounting practice support
• Provide secretarial and administrative support to two Partners
• General administrative support to the broader team
• Assist with client related matters including, report, proposal and presentation preparation, monthly
billings, independence conflict checks
• Set up new clients and update client details in our databases and portals
• Liaise with ATO and ASIC and provide reports
• Maintain contact with clients both face-to-face and over the phone
• Lodge ITR's/BAS
• Prepare general client correspondence
• Provide assistance with Teams and Zoom meetings
• Corporate credit card monthly reconciliations
• Provide Corporate Secretarial services including ASIC forms and searches
• Arrange meetings, including booking rooms, catering, tele/video conference facilities
• Preparation of meeting agendas, minute taking and follow up/tracking of action items
• Ensure Data Integrity information contained in systems are up to date at all times
We’re open to candidates with strong PA/administrative experience and happy to provide training in the
responsibilities specific to our role.
Ideally you’ll have the following:
• A minimum 1 years’ experience in a similar role (experience in an accounting firm/professional services firm well regarded but not essential)
• Proactive, flexible approach, open to ongoing learning
• High level time management skills and proven ability to prioritise
• A strong client service ethic and goes the ‘extra mile’ to commit to excellence, sets and achieves high
standards
• Actively listens, knows when to probe and ask further questions to finalise work.
• Seeks and accepts responsibility at the relevant level and can identify when to play a leading role
• Ability to problem solve to adapt solutions to individual situations
• Adapts to changing workloads, deadlines and developments
About the team
We are a dynamic team, focused on ensuring client convenience, proactive communication and forward
thinking. Our team members work together to help each other to achieve goals while actively seeking assistance from senior team members to help build their skill set to continue to enhance client outcomes.
Why BDO?
Working for BDO you will be part of a growing and market leading professional services firm. Our national and global footprint provides our people with opportunities to work on interesting client engagements, across diverse industry sectors and services.
Our open and collaborative culture ensures access to Partners and professional mentors, to guide and accelerate your professional career, across a wide array of career pathways.
We provide our people with various health and wellbeing, social, financial, and professional development benefits to help realise what’s possible.
Participate in fitness challenges, join the BDO run club, or take advantage of exclusive discounts to corporate health insurance, gym, and wellness facilities via our BWell program.
Access financial benefits from travel perks, retail discounts, free breakfast daily, vehicle financing support, employee referral rewards, study, and professional development support.
Our leave options cater to the unique needs of our people; and include cultural and religious leave, paid leave for fertility and IVF treatments, blood donor leave, enhanced family support, plus options to purchase additional leave. You can also give back and get involved in community initiatives via our BCaring program.
With a strong focus on learning and growth, we provide extensive technical training, dedicated leadership development programs, professional memberships, subscriptions and more.
Our culture is underpinned by our core values (ONE, BOLD, HUMAN, STRIVE, and HEART). We are proud to be recognised as an Inclusive Employer by the Diversity Council of Australia and an Employer of Choice by the Workplace Gender Equality Agency (WGEA). Apply now to join #teamBDO.
Find out more about our inclusive culture and hear from our people via our social channels and career pages.
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