Client Manager
4 weeks ago
Client Manager, Global & Corporate - Japanese Global Solutions (JGS)
A core Client Segment within Aon Risk Solutions, Global & Corporate specializes in the provision of exceptional Insurance and Risk Management Services to a broad portfolio of National and ASX listed businesses, including major multinational organisations.
This is a hybrid role with the flexibility to work both virtually and from our Aon Sydney offices.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
The Client Manager is responsible for service delivery for a key portfolio of Global & Corporate clients with a specific focus on Japanese firms based in Australia, New Zealand and the South Pacific islands. Further responsibilities include:
Mentoring and developing colleagues within Aon Negotiating insurance programs across the property and liability product classes Placing insurance policies with local and international based carriers Managing key stakeholder relationships and enhancing the client experience Identifying development opportunities for designated portfolio and designing appropriate servicing solutions Contributing to the strategic direction of the Global & Corporate JGS business Working with our Client Service Support, Broking, Claims and the wider Aon Global network to deliver optimised outcomes for the client Ensuring client and portfolio profitability is maintained.How this opportunity is different
We’re a team of authentic and smart individuals focused on providing exceptional value to our clients and our local communities. Meaningful and genuine relationships are at the heart of our business success and we’re proud of our positive impact.
Here at Aon, you’re always more than just a job title. We encourage and support you to expand your knowledge and grow alongside some of the best people in the business – in Australia and throughout our connected global networks.
Skills and experience that will lead to success
To be successful in this role you will have proven experience and success servicing a portfolio of clients. Key requirements include:
Extensive experience within the Insurance market managing a portfolio of client, experience in Japanese clients and multinational service delivery will be beneficial Strong technical understanding of a broad range of Insurance products and risk solutions Experience in handling large claims Excellent cross selling abilities A high level of understanding of client profitability A keen entrepreneurial spirit and flare for business development Exceptional and pro-active client relationship management capabilities, which includes attracting, retaining and growing clients Demonstrated competency in Microsoft Word, Excel and Power Point products Strong negotiation and relationship building skills with exceptional communication abilities A high degree of resilience and an outcome focused approach.How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working
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