Client Implementation Analyst

1 month ago

North Sydney, Australia Equifax Full time

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.

What you’ll do:
The Client Implementation Analyst  will provide end to end support and guidance for onboarding of small to medium clients to specific products and services offered by Equifax. In this role you will also provide technical and business support to Equifax’s API channel, support the Sales and Product teams with customer inquiries/issues across various platforms and take part in training on new platforms and transformation journeys from existing API to a new API.  

Every client we work with is different, every project is a learning opportunity, now with exposure to Google Cloud Platform with training available.

What are we looking for?

  • Minimum 2-3 years’ experience in a similar role

  • Excellent communications both written and verbal

  • Strong background in troubleshooting

  • Basic knowledge of XML, JSON, REST Services

  • Good understanding of APIs and the associated tools.

  • Proven ability in working in a fast-paced environment where priorities are changing

  • 1st-2nd Level technical support across multiple software platforms in an API first environment

  • Ability to respond to any system alerts specifically monitored and managed by the API teams.

What could set you apart?

  • Experience working within Financial Services

  • Working experience as Technical Delivery Lead or Implementation Consultant.

  • Experience around REST API and familiarity with Cloud concepts

  • Basic cloud certification (GCP/AWS/Azure)

  • Some experience with one or more established API platforms specially Apigee would be an added advantage

  • Great technical communicator who will manage the end-to-end process of API onboarding with our customers.

We believe that when we’re at our best, we can do our best. Equifax offers policies and programs that support our employees’ financial and personal wellbeing with additional leave days, hybrid working environment, employee assistance program and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference

Who is Equifax? 

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. ​​​​​​​ 

We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best. 

Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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