Casual Customer Service

Found in: Talent AU C2 - 2 weeks ago

Wangaratta, Australia Telstra Full time
Employment TypeCasual

Closing Date26 Sept 2023 11:59pm

Job TitleCasual Customer Service & Sales Consultant DEVONPORT

Job Summary

As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.Job Description

Some of the specifics

  • Telstra Store Devonport - 46 Rooke Street, Devonport TAS 7310 Australia

  • Multiple Casual Position Available

  • Store Hours: Monday– Friday 9:00am - 5:00pm, Saturday 9.00am - 2:00pm, Sunday CLOSED

At Telstra, our purpose is to build a connected future so everyone can thrive. It's a future that won't happen on its own, it has to be delivered. And, this is where YOU come in, by playing your part in helping our customers connect: faster, better and smarter.

About the Role

Are you an experienced Customer Service & Sales professional, who thrives working in a fast-paced and rewarding environment? If yes, then this role is for you

Duties

  • Provide quality customer service to all customers

  • Maximise sales by providing latest product and service information to our customers.

  • Achieve sales and performance targets

  • Ensure store presentation is in line with retail shop standards


Skills and experience

  • Experience in a customer facing role

  • Proven record of delivering great customer experiences

  • Ability to solve complex problems

  • Effective communication skills

  • Previous experience in a customer facing environment is highly advantageous

Benefits

  • Fantastic career growth prospects

  • Ongoing Product Training & Development

  • In Store Mentor and Support

  • Highly rewarding sales environment

  • Corporate discounts and benefits

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