Library Program Officer
1 month ago
Job Description
- Promote lifelong leisure, literacy and learning opportunities within a supportive team environment
- Showcase your customer service and relationship building abilities
- Permanent Full Time | 35hr Week | Attractive salary and benefits
The City of Parramatta is going through unprecedented change and transformation as we grow and transform into a Global City. The intensity of growth and investment in City of Parramatta means that Council, their partners, and community have a once-in-a-generation opportunity to shape the City’s future and ensure it is culturally, socially, environmentally, and economically sustainable.
We prioritise the safety and wellbeing of children and young people. We are committed to implementing child safe practices to create an environment where children feel safe and included. We screen candidates to ensure their suitability to work with children, this includes conducting national police checks, working with children checks, and thorough reference checks.
About the role
This position is essential for promoting lifelong learning, literacy, and leisure opportunities for all age groups through various library programs and events. You will be part of a supportive team environment where your ideas and contributions are valued.
On a daily basis you will:
- Develop and implement a calendar of programs and activities
- Assist in evaluating program effectiveness and customer satisfaction
- Empower staff to deliver exceptional customer experiences
- Provide rostered customer service at all library locations
About You
The ideal candidate will possess prior operational experience in implementing library programs, with a demonstrated history of meeting objectives. Excellent customer service skills are essential, along with the ability to build strong relationships with external partners and organisations.
You will also bring:
- Diploma qualification in Information Science/Librarianship or other tertiary qualifications with relevant demonstrable skills and experience.
- Well-developed planning, organisation and time management skills.
- Demonstrated operational experience in delivering programs.
- Exceptional ability to communicate, negotiate, build relationships and influence others with an engaging approach and technique.
What’s on offer
We are offering an attractive remuneration from $$77,569.26 to $85,424.97 plus 11% superannuation.
This role is currently based in Central Parramatta, and will work across seven library branches.
In addition City of Parramatta also offer excellent employee benefits which include:
- 14 weeks paid parental leave
- Access to Long Service Leave after 5 years
- Significant leave benefits (up to 12 days flexi-time, 3 additional leave days at Christmas, 15 days sick/personal leave, 2 days health and wellbeing leave per year)
- Learning and development opportunities
- Health and Wellbeing programs (Fitness Passport, flu shots, etc.)
Want to know more?
Further information regarding the requirements of this role can be found in the attached Position Description.
Alternatively for a confidential discussion please contact Paul Scully via email pscully@cityofparramatta.nsw.gov.au
How to apply
Candidates must apply online and applications through other mediums will not be accepted at this time.
Along with your resume, please attach a Cover Letter and answer the following:
- Provide an example of a program you have organised and explain why it was successful.
- What specific STEM skills do you possess?
As this is a child-related position, prohibited persons as defined under the NSW Child Protection Act are not eligible to apply.
A Working with Children Check must be uploaded as part of your application.
If you do not have a valid Working with Children Check and meet the remaining requirements of the role, please answer your pre-screening questions accordingly and reach out to Recruitment@cityofparramatta.nsw.gov.au to confirm that your WWCC is in progress.
Applications close 9pm, Tuesday 4th June 2024.
This position requires the preferred candidate to undergo a Criminal History Records check.
The City of Parramatta supports a Drug and Alcohol-free working environment and employees may be subject to random testing as a result.
The successful candidate is required to be vaccinated (at least 2 doses of a TGA approved COVID-19 vaccine) in accordance with Council's vaccination policy. Candidates may submit a medical contraindication for Council's consideration.
Inclusion, Diversity and belonging lies at the heart of how we recruit at the City of Parramatta. We continue to commit to creating a diverse and inclusive workplace and hire great people with a wide variety of skills, experiences, and backgrounds. We invite candidates of all ages, people with disability, Aboriginal and Torres Strait Islander Peoples, women, veterans, LGBTIQA+ and other culturally diverse groups. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace.
Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights in Australia to apply for this position
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