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Library Program Officer

3 months ago

Parramatta, Australia Parramatta City Council Full time

Promote lifelong leisure, literacy and learning opportunities within a supportive team environment
- Showcase your customer service and relationship building abilities Permanent Full Time | 35hr Week | Attractive salary and benefits

The City of Parramatta is going through unprecedented change and transformation as we grow and transform into a Global City. The intensity of growth and investment in City of Parramatta means that Council, their partners, and community have a once-in-a-generation opportunity to shape the City’s future and ensure it is culturally, socially, environmentally, and economically sustainable.

**About the role**

This position is essential for promoting lifelong learning, literacy, and leisure opportunities for all age groups through various library programs and events. You will be part of a supportive team environment where your ideas and contributions are valued.

On a daily basis you will:

- Develop and implement a calendar of programs and activities
- Assist in evaluating program effectiveness and customer satisfaction
- Empower staff to deliver exceptional customer experiences Provide rostered customer service at all library locations

**About You**

You will also bring:

- Diploma qualification in Information Science/Librarianship or other tertiary qualifications with relevant demonstrable skills and experience.
- Well-developed planning, organisation and time management skills.
- Demonstrated operational experience in delivering programs. Exceptional ability to communicate, negotiate, build relationships and influence others with an engaging approach and technique.

**What’s on offer**

We are offering an attractive remuneration from $$77,569.26 to $85,424.97 plus 11% superannuation.

This role is currently based in Central Parramatta, and will work across seven library branches.

In addition City of Parramatta also offer excellent employee benefits which include:

- 14 weeks paid parental leave
- Access to Long Service Leave after 5 years
- Significant leave benefits (up to 12 days flexi-time, 3 additional leave days at Christmas, 15 days sick/personal leave, 2 days health and wellbeing leave per year)
- Learning and development opportunities Health and Wellbeing programs (Fitness Passport, flu shots, etc.)

**Want to know more?**

Further information regarding the requirements of this role can be found in the attached Position Description.

**How to apply**

Along with your resume, please attach a Cover Letter and answer the following:

- Provide an example of a program you have organised and explain why it was successful.

What specific STEM skills do you possess?

As this is a child-related position, prohibited persons as defined under the NSW Child Protection Act are not eligible to apply.

**Applications close 9pm, Tuesday 4th June 2024.