Assistant Restaurant Manager

5 days ago


Sydney, Australia The University of Queensland Full time

Be part of an organisation with a meaningful purpose and impact

Join a university ranked in the

17% superannuation contributions and 17.5% annual leave loading

Based at the heart of Brisbane City, Customs House

About UQ

As part of the UQ community, you’ll have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world.

Join a community where excellence is at the core of our culture, contributions are valued and a range of are available, such as:

26 weeks paid parental leave or 14 weeks paid primary caregiver leave

Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family

On campus childcare options

Salary packaging options

About This Opportunity

We are seeking a motivated, reliable, customer focused Assistant Restaurant Manager to deliver an exceptional level of hospitality service within Customs House, an iconic high-end venue in the heart of Brisbane city. The position will support the Restaurant Manager in the efficient management of the Customs House Restaurant and supervision of the Restaurant team to ensure excellent service to guests in our award-winning restaurant. A commitment to the ongoing success of the Restaurant is essential.

Patina at Customs House is a modern and contemporary restaurant offering relaxed dining with an emphasis on paddock to plate philosophy, Patina offers a unique shared dining experience overlooking the Brisbane River. The restaurant is located within Customs House which is one of Brisbane's heritage icons also includes private event spaces and the kitchen will cater to events both on and offsite.

The successful applicant will need to be highly organised with effective interpersonal skills and an ability to work under pressure. You will need to be a leader and a dedicated team member with a customer driven focus and a commitment to deliver the highest quality product and service. 

Staff are required to fulfil 38 hours per week across a seven-day roster including weekends, and evenings.

Duties and responsibilities include, but are not limited to:

Supervision and hands on service in the Restaurant and assisting as required in the Banquets Department

Assisting the Customs House Management team in its daily business operations

Responsible for the maintenance of service and operational standards

Liaising with Events, Kitchen and Restaurant, and anticipating requests, solving problems, site inspections and providing general information for visitors

Ensuring restaurant security and locking of premises at end of the shift

POS and EMS accounts, reports and maintenance

Stocktaking and maintenance of par levels, ordering of beverage linen and dry store stock and ensuring adequate organisation of cellar, service and back of house areas

Finalisation of client accounts and production of banquet reports, handling and supervision of cash floats

This is a Full-time (100% FTE), Fixed-term position until December 2026. At Food and Beverage Grade 5 , the full-time equivalent base salary will be $65,818.65 plus superannuation of up to 17%. The total FTE package will be $77,007.82 per annum.

About You

Current Liquor Approved Manager Qualification (RSA & RMLV).

Current First Aid Certificate.

General and specialized skilled duties in a fine dining room or restaurant.

Detailed knowledge of beverage purchasing and control.

Well-developed supervisory skills.

Highly developed organisational skills and ability to work under pressure.

Sound understanding of workplace, health, and safety issues.

High level of communication and interpersonal skills, with a customer-oriented focus.

High standard of personal grooming and hygiene.

Understanding of industrial relations.

In addition, the following mandatory requirements apply:

Work Rights:  You must have unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment. 

Background Checks:  All final applicants for this position may be asked to consent to a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits. 

 Questions?

To discuss this role please contact Mr Benjamin Hawley (Operations Manager - Customs House) at

For application queries, please contact stating the job reference number in the subject line.

Want to Apply?  

All applicants must upload the following documents in order for your application to be considered:

Cover letter addressing the ‘About You’ section

Resume 

Other Information  

At UQ we know that our greatest strengths come from our diverse mix of colleagues, this is reflected in our ongoing commitment to creating an environment focused on . We ensure that we are always attracting, retaining and promoting colleagues who are representative of the diversity in the broader community, whether that be , , , , or . Accessibility requirements and/or adjustments can be directed to .

If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board. 

Applications closes Sunday 14 July 2024 at 11.00pm AEST (R-40352)



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