Technical and Compliance Manager National Assessing

3 weeks ago

Sydney, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

Technical and Compliance Manager National Assessing – Multiple locations

At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us.

We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we’re ready when they need it most.

We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.

Let’s care for tomorrow, so we can create a better future together, for everyone.

You'll be responsible for:

  • Maintaining, upgrading, and proposing improvements to motor assessing documentation guidelines and processes.

  • Conducting and monitor file reviews as part of the national quality review program aimed at delivering competitive repair cost outcomes and compliance with processes and procedures.

  • Supporting management in the implementation of strategic initiatives to the assessing function.

  • Providing expert advice on the interpretation and application of technical information to the assessing team.

  • Contributing to Improve customer service performance of repairers, motor assessors, key service providers and business partners.

About you:

  • Trade qualification and significant post-apprenticeship experience as a panel beater, spray painter, or motor mechanic (mandatory)

  • 5+ years’ experience as a motor insurance assessor (mandatory)

  • Expert knowledge of the smash repair industry, including repair techniques, materials, finishes, equipment, and repairer standards.

  • Strong understanding of the Motor Vehicle Insurer and Repair Industry Code of Conduct.

  • Proven ability to effectively plan, prioritize tasks, and manage competing demands while navigating complexity and ambiguity.

  • Demonstrated leadership skills in coaching and empowering individuals and teams, with excellent verbal and written communication abilities.

What's on offer:

  • Be part of a team that’s open-minded, supportive, and genuinely focused on customer outcomes.

  • A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.

  • An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.

  • Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.

  • insurance products. Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.

  • Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.

  • The opportunity to take part in our Employee Share Purchase Program- own a piece of your employer.

About Allianz

At Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work.  We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.

Adjustments and support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.

Join us. Let’s care for tomorrow. www.allianz.com.au/careers

#LI-ALLIANZAU #LI-Remote #LI-Hybrid #LI-Onsite

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