Front Office Duty Manager

2 weeks ago

Brisbane, Australia SeaLink K'gari (Fraser Island) Full time

 

The Opportunity

The Front Office team at Kingfisher Bay Resort is looking for an experienced Duty Manager to play a pivotal role in ensuring the smooth operation of our Front Office department. This is a full-time position offering a rotating roster that requires the successful candidate to live on the island. We are seeking someone who truly loves what they do, understands the importance of teamwork, is self-motivated and who thrives on providing excellent customer service. If that sounds like you then we cannot wait to interview you

 

About the Role

The Front Office Duty Manager is responsible and accountable for overseeing our Front Office Administration and Reception operations where the key role will be focused on Customer/Groups Service and coordinating frontline services including Resort Porters in the absence of upper management of the Front Office department at Kingfisher Bay Resort, within a very busy and friendly team-oriented environment. 

 

About You

To excel in this role, you should possess the following qualities and qualifications:

  • Previous experience in a Front Office Duty Manager role or transferrable knowledge and skills of would be advantageous. 
  • 2 + years Front Office experience within a 3 star or higher Hotel / Resort. 
  • Knowledge of property management systems 
  • Proficient in using hotel booking software (Maxial, Respax, Opera, Events Pro, etc). 
  • Experience of working within a fast-paced environment that is subject to regular change
  • Self-motivation and the ability to work independently, even during unsupervised shifts.
  • Keen attention to detail, quick thinking, and a knack for solving customer service challenges
  • A dedication to providing a professional level of service, coupled with a "can-do" attitude.
  • Possession of a current First Aid Certificate or a willingness to obtain one
  • A valid open driver's license
  • The legal right to live and work in Australia.

If you are a dedicated and service-oriented individual looking to make a difference in the hospitality industry while enjoying island life, we encourage you to apply. Join our team, and let's create exceptional guest experiences together.

 

The Benefits - conditions apply 

  • Annual $1000 SeaLink Employee Travel Allowance
  • Access to Worldwide ALL Heartists program 
  • 25% off resort dining, retail and spa
  • Access to Employee Training Programs
  • Employee Award Programs
  • Free island K'gari Explorer Tours
  • Free ferry transfers to-and-from the island  
  • Maxxia Corporate Benefits (Novated Leasing)
  • Working Life (EAP) 
  • Bupa Corporate Benefits 
  • ANZ Corporate Benefits
  • Access to the Sandbar pool and staff gym

How to Apply

Click APPLY and upload a copy of your up-to-date resume which includes a cover letter. 

 

About us

SeaLink Marine & Tourism is a world-class and Australian-owned operator, part of Kelsian Group Limited - an ASX200-listed international transport and tourism service provider in Australia, Singapore and London. Our resorts, ferries and tour operations connect travellers to experience the best of World Heritage-listed K'gari (Fraser Island). We believe travel is about connecting people, sharing experiences, and creating brilliant memories.

 

Kingfisher Bay Resort is World Heritage-listed K'gari (Fraser Island's) premiere eco accommodation. Nestled amongst tree-covered dunes, along the calm waters of the Great Sandy Strait, it is the perfect base for exploration. Discover the island's native surrounds with endless beaches, pristine freshwater lakes, lush rainforests and a spectacular range of wildlife. This 152-room resort features 4 outdoor pools, 3 restaurants, 4 bars and a variety of nature-based activities, walks and 4WD explorer tours.

 

We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organisation, and enable our leaders to champion diversity and inclusion.

  • Front Office Duty Manager

    1 week ago

    Brisbane, Queensland, Australia AccorHotels Full time

    Front Office Duty Manager - Novotel Brisbane AirportBrisbane Airport Hotels GroupThe Brisbane Airport Hotels Group encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. With 532 guest rooms, 3 restaurants, Rooftop Event Space, Executive Lounge, IRD's and 17 meeting spaces. Located at the...

  • Front Office Duty Manager

    1 week ago

    Brisbane, Queensland, Australia Accor Hotels Full time

    Company DescriptionMercure Canberra is one of the city's first established hotels, combining old-world charm with modern comforts. The hotel is located moments from the CBD, as well as the National Convention Centre and Australian War Memorial.Job DescriptionMercure Canberra has an exciting opportunity to join our Front Office Team as a Duty Manager....

  • Front Office Duty Manager

    1 week ago

    Brisbane, Queensland, Australia SeaLink K'gari (Fraser Island) Full time

    The OpportunityThe Front Office team at Kingfisher Bay Resort is looking for an experienced Duty Manager to play a pivotal role in ensuring the smooth operation of our Front Office department. This is a full-time position offering a rotating roster that requires the successful candidate to live on the island. We are seeking someone who truly loves what they...

  • Front Office Duty Manager

    2 weeks ago

    Brisbane, Australia SeaLink K'gari (Fraser Island) Full time

    Kingfisher Bay Resort, K'gari (Fraser Island)The OpportunityThe Front Office team at Kingfisher Bay Resort is looking for an experienced Duty Manager to play a pivotal role in ensuring the smooth operation of our Front Office department. This is a full-time position offering a rotating roster that requires the successful candidate to live on the island. We...

  • Front Office Duty Manager

    2 days ago

    Brisbane, Australia SeaLink K'gari (Fraser Island) Full time

    Kingfisher Bay Resort, K'gari (Fraser Island)The OpportunityThe Front Office team at Kingfisher Bay Resort is looking for an experienced Duty Manager to play a pivotal role in ensuring the smooth operation of our Front Office department. This is a full-time position offering a rotating roster that requires the successful candidate to live on the island. We...

  • Front Office Duty Manager

    4 weeks ago

    Brisbane, Australia SeaLink K'gari (Fraser Island) Full time

    **The Opportunity** **About the Role** The Front Office Duty Manager is responsible and accountable for overseeing our Front Office Administration and Reception operations where the key role will be focused on Customer/Groups Service and coordinating frontline services including Resort Porters in the absence of upper management of the Front Office...

  • Front Office

    1 week ago

    Brisbane, Australia Marriott International, Inc Full time

    **Job Number** 24036252 **Job Category** Rooms & Guest Services Operations **Location** The Westin Brisbane, 111 Mary Street, Brisbane, QUEENSLAND, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions...

  • Front Office Duty Manager

    1 week ago

    Brisbane, Queensland, Australia AccorHotels Full time

    The Brisbane Airport Hotels Group encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. With 532 guest rooms, 3 restaurants, Rooftop Event Space, Executive Lounge, IRD's and 17 meeting spaces. Located at the Brisbane Airport precinct, it is the first accommodation and meeting and event space to...

  • Front Office Duty Manager

    1 week ago

    Brisbane, Queensland, Australia AccorHotel Full time

    Company DescriptionThe Brisbane Airport Hotels Group encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. We have a Rooftop Event Space, Executive Lounge, 532 guest rooms, 3 restaurants, and 17 meeting spaces. Located in the Brisbane Airport precinct, we are the first accommodation and event...

  • Front Office Duty Manager

    1 week ago

    Brisbane, Queensland, Australia Pullman Brisbane Airport Full time

    Company DescriptionThe Brisbane Airport Hotels Group encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. We have a Rooftop Event Space, Executive Lounge, 532 guest rooms, 3 restaurants, and 17 meeting spaces. Located in the Brisbane Airport precinct, we are the first accommodation and event...

  • Front Office Duty Manager

    1 week ago

    Brisbane, Queensland, Australia SeaLink K'gari (Fraser Island) Full time

    The OpportunityAbout the RoleThe Front Office Duty Manager is responsible and accountable for overseeing our Front Office Administration and Reception operations where the key role will be focused on Customer/Groups Service and coordinating frontline services including Resort Porters in the absence of upper management of the Front Office department at...

  • Front Office Duty Manager

    1 week ago

    Brisbane, Queensland, Australia ibis Styles Brisbane Elizabeth Street Full time

    Company DescriptionAn exciting opportunity has arisen for a dedicated customer service professional to join the ibis Styles Brisbane Elizabeth Street team, as their next Front Office Duty Manager. As someone who loves to create meaningful connections with both guests and colleagues, this role will see you being responsible for the day to day operations of...

  • Assistant /duty Manager Front Office

    5 days ago

    Brisbane, Australia AccorHotel Full time

    **Company Description** “Hospitality is a work of Heart”** at Novotel Brisbane South Bank. Everything we do, we do to help our guests and our people feel welcome and feel valued to give them the best experience possible. There is a unique opportunity for an experienced guest experience professional to join our Front Office team as **Assistant Manager /...

  • Front Office Duty Manager

    3 weeks ago

    Brisbane, Australia ibis Styles Brisbane Elizabeth Street Full time

    Company Description An exciting opportunity has arisen for a dedicated customer service professional to join the ibis Styles Brisbane Elizabeth Street team, as their next Front Office Duty Manager. As someone who loves to create meaningful connections with both guests and colleagues, this role will see you being responsible for the day to day operations of...

  • Assistant /Duty Manager Front Office

    5 days ago

    South Brisbane, Australia Accor Full time

    Company Description “Hospitality is a work of Heart” at Novotel Brisbane South Bank. Everything we do, we do to help our guests and our people feel welcome and feel valued to give them the best experience possible. There is a unique opportunity for an experienced guest experience professional to join our Front Office team as Assistant Manager /...

  • Front Office Duty Manager

    3 weeks ago

    Brisbane, Australia Pullman Brisbane Airport Full time

    Company Description The Brisbane Airport Hotels Group encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. We have a Rooftop Event Space, Executive Lounge, 532 guest rooms, 3 restaurants, and 17 meeting spaces. Located in the Brisbane Airport precinct, we are the first accommodation and event...

  • Front Office Duty Manager

    2 weeks ago

    Brisbane, Australia AccorHotel Full time

    Company Description The Brisbane Airport Hotels Group encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. We have a Rooftop Event Space, Executive Lounge, 532 guest rooms, 3 restaurants, and 17 meeting spaces. Located in the Brisbane Airport precinct, we are the first accommodation and event...

  • Front Office Manager

    4 weeks ago

    Brisbane, Australia Oaks Hotels Full time

    **Company Description** Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...

  • Front Office Manager

    1 month ago

    Brisbane, Australia Frontline Recruitment Full time

    **The Company**: This luxury 4.5 star Hotel brings a versatile accommodation option for business, travel and leisure. Located in convenient proximity to the city centre, this hotel offers a range of contemporary, sophisticated accommodation options, from fully furnished standard rooms with en suites to a luxury three bedroom penthouse. **Benefits &...

  • Front Office Manager

    1 week ago

    Brisbane, Australia Frontline Recruitment Full time

    **The Company**: This luxury 4.5 star Hotel brings a versatile accommodation option for business, travel and leisure. Located in convenient proximity to the city centre, this hotel offers a range of contemporary, sophisticated accommodation options, from fully furnished standard rooms with en suites to a luxury three bedroom penthouse. **Benefits &...