Product Governance Analyst

2 months ago


North Sydney, Australia Zurich Insurance Group Full time

A new adventure awaits… 

How does 5 weeks leave per year, an impactful career that you’ll truly love, and working for a great organisation that empowers wellbeing sound like to you?

At Zurich we’re on a journey towards a brighter future… A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.

This exciting adventure will drive positive impact. So, if you want to be part of a values led organisation, that is a leader in the insurance industry with a track record of making a real difference and continuously taking steps toward a sustainable future for our people, customers, communities, and our planet…read on 

Let’s create a brighter future together, let’s make a difference  

Work is something you do, not only somewhere you go. The way we work continues to evolve and at Zurich we are committed to creating ways of working that ensure you are helping to create a brighter future. It’s important to know, what you do matters.

A fantastic opportunity exists to join Zurich’s General Insurance Product Underwriting team as a Product Governance Analyst.

This role is at the forefront of Zurich’s focus in maintaining the integrity of Zurich’s product offerings and ensuring compliance with key regulatory requirements for the Design and Distribution Obligations (DDO). The role is critical in maintaining and continually improving Zurich’s product governance practises across a wide range of general insurance products and ensure these arrangements are operating effectively, by gathering, monitoring and reviewing product outcomes.

Your responsibilities will include:

  • Implement, maintain and continually improve Zurich’s product governance frameworks, ensuring compliance with relevant regulatory requirements and internal standards – notably, DDO.
  • Proactively identify and analyse the impact of regulatory requirements on Zurich’s product suite.
  • Carry out regulatory compliance processes such as TMD assessments, while maintaining appropriate records to support these processes.
  • Co-ordinate, analyse and continually enhance data gathering for the purposes of ensuring compliance with key regulatory requirements and improving the product governance frameworks.
  • Ensure comprehensive governance related policy and process documentation is created, maintained, and regularly reviewed.
  • Prepare and run regular meetings on monitoring outcomes and provide recommendations.
  • Assist and provide support for product initiatives, with a product governance lens.
  • Work closely and develop strong relationships across Zurich and its partners.

Important to your success - let's grow together  

  • Strong experience across the general insurance regulatory landscape and/or related discipline
  • Strong knowledge of general insurance products and distribution channels.
  • Experience in implementing and managing DDO, ideally in a general insurance context
  • Experience working in financial services, regulatory or related area and experience implementing recent regulatory reforms, including RG274
  • Ability to embrace challenge, be curious and comfortable with ambiguity, and drive outcomes that ensure the ongoing integrity of Zurich’s product suite
  • High level of self-motivation and ability to proactively navigate complex, multi-layered tasks
  • Experience in analysing data sets to identify trends relevant to consumer outcomes and product performance
  • A strategic mindset and ability to influence stakeholders
  • Demonstrated ability to embrace continual improvement and new ways of working to achieve superior outcomes
  • Excellent written communication skills, including previous experience in drafting frameworks and guidelines.

Belong. Zurich is here to support you 

There are so many reasons why Zurich is a great place to be, but here are just a few:

5 weeks leave per year for permanent staff through our new Z leave initiative, as well as 15 days personal/carer’s leave (as we empower our people to manage their own wellbeing); Grow, and thrive in your career (we support and encourage it) with award winning training programs; Work with global, diverse, and inclusive teams; Explore your passions, fuel innovation, drive equity, collaborate and make a positive difference beyond your role; Access programs to stay healthy and feel healthier along with receiving a AUD$500 wellbeing payment per year, plus a AUD$295 new starter e-voucher for your WFH set up (flex work - hybrid working), and other great benefits through our Shine portal; Access to Family Care (parental leave); Volunteer; Work in our state-of-the-art Green Star rated offices (when you are in the office); and dress for your day. We also plant a tree for every new employee – one of many local initiatives driving our contribution to ambitious global sustainability targets…

…We could go on, but the main point is that Zurich is a great place to be, where you can truly belong and thrive. 

Zurich is an equal opportunity employer.  We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, we encourage you to please let us know at the time of your application.  

So, if you want to come on an adventure that will build a brighter future together, and feel a sense of togetherness, then please apply today to start your adventure  



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