Quality Coordinator

1 month ago

East Melbourne, Australia VMCH Full time
  • Use your expertise in quality and governance to supprt our Disability and Home Care teams
  • Permanent, full-time role with hybrid work arrangements
  • Enjoy a competitive salary and excellent NFP salary packaging benefit

About the role

You will work with our Disability and Home Care teams to ensure the effectiveness of the VMCH Quality Management System and support governance by:

  • Monitoring quality of care and service systems through audits and data analysis
  • Collating and analysing quality of care indicators
  • Identifying and reporting regulatory compliance risk and gaps

In addition, you will will promote a culture of continuous improvement and quality by leading an outcomes-based approach.

About you

To be successful in this role, you will have the following:

  • Experience in quality or management within a service context.
  • Up-to-date knowledge of aged and disability care and the reforms happening in the sector.
  • Strong leadership, organisational, and problem-solving skills, with the ability to manage multiple tasks and priorities.
  • Excellent communication, interpersonal, and customer service skills, with the ability to build rapport and trust with residents, families, and staff.
  • Demonstrated ability and willingness to work in a team and independently.
  • Proficiency in Microsoft Office, particularly Word, Excel and Outlook.

Why VMCH? 

Because the people we employ make it a great place to work In addition, VMCH will provide you with:

  • A rewarding and supportive work environment, with opportunities for professional development and career progression. 
  • A competitive salary, with salary packaging benefits that can increase your take-home pay. 
  • A flexible and family-friendly work culture, with wellbeing initiatives and paid parental leave. 
  • Employee assistance program including employee, manager, career, conflict, nutrition and lifestyle, money, family, and legal assistance.
  • Discounted private health insurance and discounted school holiday care support.
  • A chance to make a positive difference in the lives of older people and the community. 

About us

VMCH is a Catholic not-for-profit organisation, providing services including affordable housing, residential aged care, retirement living, community and disability services and specialist education.

We operate in over 50 locations, have 2,600+ employees and over 600 volunteers maintaining our 24/7 service to vulnerable people across Victoria.

We are committed to providing compassionate, respectful and quality services to all, regardless of faith, background or circumstance.

If you meet the above criteria and are passionate about making a positive difference in people’s lives, we would love to hear from you.

To work at VMCH, you will be required to supply proof of work rights, an Australian Criminal History Check, Evidence of Flu and Covid Vaccinations, a Victorian Employee Working with Children Check and comply with Child Safety standards. You may also be required to supply an International Police Check. 

We do not accept unsolicited resumes, emails and phone calls from recruitment agencies.

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