Data and Performance Analyst

3 days ago

Adelaide, Australia SA Water Full time

About the Company 

SA Water is a successful, modern water utility wholly owned by the Government of South Australia. We employ more than 1,700 people across a broad range of disciplines who operate more than $14 billion worth of infrastructure to deliver essential water and sewerage services to more than 1.8 million South Australians.

We operate in a geographically and climatically diverse service area, with sites and locations from Ceduna through to Port Augusta, the Anangu Pitjantjatjara Yankunytjatjara (APY) Lands, across to the Riverland, down to Mount Gambier, and most places in between.

Our strength and expertise have been shaped by our history. For more than 165 years, South Australians have depended on us to innovate and deliver efficient and sustainable water services. With nationally and internationally recognised industry expertise, we’re focused on understanding and meeting our customers’ expectations.

As well as safely delivering smart and reliable services for our customers of today, we innovate to shape the water solutions of the future that will support thriving economies and healthy communities.

We are driven by our values; we value our people, we do work that matters, we keep it real, we know that our work has impact and we are future focussed. Staying true to our values ensures that we consistently deliver positive outcomes for all South Australians.

About the job  

Join our Operations team and help shape the future by enhancing data, analytics, and business intelligence capabilities. A strong performance framework is key to improving operational delivery, benefiting both our customers and employees.

This 2-year Maximum Term role as a Data & Performance Analyst will support the standardisation of operational data management practices, driving improvements in performance, quality, and compliance. Your work will foster a data-driven culture, enabling better decision-making across the asset operations lifecycle. By contributing to the development and management of the operational performance framework, you'll help our delivery teams understand their performance and drive continuous improvement to exceed customer expectations.

About Operations and Maintenance 

The Operations & Maintenance team oversees the management of our water, wastewater and River Murray activities and conducts operational control activities for a secure water supply. The team is responsible for both planned and unplanned maintenance activities, integrating corrective, preventive, predictive, and precision maintenance strategies. They aim to meet availability, performance, cost, and risk targets by leveraging technical asset maintenance and reliability expertise. Operations & Maintenance strives to deliver smart and reliable services to customers while enhancing overall operational efficiency.

In addition, your responsibilities will include: 

Fostering trust with our people, customers and community by providing expert advice and service that ensure we effectively communicate and engage audiences with our business strategy and its delivery across South Australia, every day. 

You will: 

  • Lead performance reporting and analysis to identify risks, opportunities, and optimise product quality and process efficiency, collaborating with key stakeholders.
  • Drive continuous improvement by reviewing performance measurement frameworks and operating targets.
  • Implement consistent data management practices to align with enterprise data and technology strategies.
  • Support operations teams in performance optimisation initiatives and deliver agreed improvements.
  • Develop data analytics tools for proactive diagnosis of treatment performance issues.
  • Train operations staff on digital field data capture and visualisation tools.
  • Create and maintain documentation to ensure business continuity of operations data management.
  • Provide stakeholders with access to reliable, trusted data sources across operations.

Your success in this role will come from: 

  • Relevant tertiary qualifications in Computer Science, Information Systems, Data Analytics, Data Science or similar disciplines.
  • Solid interpersonal skills and an ability to work with a wide range of stakeholders.
  • Advanced data analytics capability and familiarity of data analytics tools and techniques including R and Python.
  • Experience in handling large volumes of data and providing analysis of the data to inform effective business decisions.
  • Ability to communicate effectively both verbally and in writing and to work autonomously and as part of a team.
  • Proven problem solving and analytical skills and abilities.
  • High degree of computer literacy.

Further information can be found in the attached PD –  Data Performance Analyst.docx

To apply, click 'Apply'. Please submit and complete the application form, upload a cover letter and current resume. For enquiries, please contact Tayla Pett from the Talent Acquisition team tayla.pett@sawater.com.au

Applications close 4pm, Wednesday 20th November. 

A great customer experience is best achieved by having a diverse and inclusive team that reflects the community we serve. Applications are encouraged from everyone, including people living with disability, job seekers of all ages, members of the LGBTIQA+ community, Aboriginal and Torres Strait Islander peoples, and people from culturally diverse backgrounds. 

Our Industry is like no other. Dive into the wonderful world of water and explore the boundless opportunities. Learn more about the water industry at careersinwater.com.au.

Please note: We request that recruitment agencies do not submit candidates for this position, as they will not be accepted.   

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