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Employment Support Coach

3 months ago

Melbourne, Australia AGA Australia Full time

Due to growth, we have new and exciting opportunities for an Employment Support Coach to join our team to service the NE Melbourne region. 

About the Role: 

As an Employment Support Coach, you will support our Transition to Work Clients to achieve sustainable and fulfilling employment. 

Develop partnerships with larger employers for volume recruitment opportunities, with the aim of placing people into sustainable employment with local employers.   An understanding of the local labour market, and the resourcing needs and constraints of employers in order to devise effective solutions.

With a fully maintained company vehicle, this role embraces a unique and hybrid working model where you will work both in the field and office visiting clients. 

Key Responsibilities: 

  • Have experience in Employment Services or Recruitment sector
  • Previous experience in a similar role or at a similar level and a desire to support young people into sustainable employment opportunities
  • Maintain a strong commitment to a safe workplace, with a desire to influence work practices which promote an increased level of health and wellbeing 
  • Demonstrable ability to communicate effectively with employers as well the requisite skills to build rapport and relationships with a diverse range of organisational stakeholders
  • A high level of personal organisation and flexibility; a strong desire to undertake and lead new business development initiatives on behalf of the organisation
  • Meet key performance indicators by converting sales leads into sustainable placements. 
  • Engage with employers to fully understand their hiring requirements, recruitment cycles and maintain relationships with key decision makers. 
  • Develop strong relationships with customers, both face to face and over the phone, to understand their placement potential and the actions needed to have them to be job ready. 
  • Ensure service delivery activities comply with all requirements of contractual deed and guidelines and with organisational policies. 
  • Provide post placement support to employers.
  • Prioritise day to day activities to ensure results achieved whilst demonstrating empathy with customers. 
  • Effectively plan your day as part of a remote team servicing many locations. 

What AGA offers you:

  • A fully maintained company vehicle, laptop and mobile phone 
  • Professional development and career growth opportunities
  • Access to our Employee Assistance & Wellbeing Program which includes a holistic range of offerings including: confidential counselling and financial, nutrition and legal support services
  • Opportunities to participate in the IntoWork Wellness Channel that offers regular sessions on supporting your mental, physical and financial wellbeing
  • Novated leasing opportunities, corporate discounts and more.

Key Selection Criteria:

To be successful in this role, you will ideally bring the following skills and experience:

  • Knowledge of Employment Services or similar, knowledge of ESS, relevant industry experience/ tertiary qualifications (highly advantageous)
  • Demonstrated ability to communicate and build rapport
  • Strong communication skills and a demonstrated ability to work with a diverse range of people from different socio-economic backgrounds
  • Be passionate about helping people and making a difference in the community
  • Be highly organised and possess strong administration skills
  • Intermediate proficiency in MS Office or similar software and experience using databases
  • Have a current drivers licence
  • Be results and target driven
  • Be flexible and capable of managing competing demands in a fast-paced and changing environment 

About us:

AGA's purpose is to enable and support people and businesses to realize their potential through opportunities for quality education, training and employment.

Through our diverse range of service capabilities, AGA consistently strives to contribute to the sustainable development of a skilled workforce for the future by creating additional education, training and employment opportunities for the communities in which we operate, as well as delivering community-based support services.

AGA is an equal opportunity employer. We aim to provide a rewarding environment for all employees and strive to be unique in the benefits provided. AGA encourages applications from Aboriginal and/or Torres Strait Islanders.  

Does this sound like you? 

If this sounds like you and if you’re looking to take the next step in growing your career in an organisation that values its people and developing a vibrant workforce and culture, then we would like to hear from you

Applicants must be eligible to work in Australia. It is a requirement of the position to undertake a National Police Check & Working with Children Check prior to appointment.