Front Office Supervisor

2 months ago


Hobart, Australia Crowne Plaza Hotels & Resorts Full time

What is the job?
The moment a guest steps into one of our hotels, they walk into a genuinely memorable 
experience. As a Front Office Supervisor, you’ll lead the team delivering True Hospitality to 
anyone walking into the hotel and oversee the daily operations of the Lobby and our team 
of Concierge. You’ll assist the Duty Managers and Hotel Services Assistant Manager in 
supervising the Front Desk when required as well.

Your day to day
• Support the team to meet any needs in the Lobby, ensuring the Lobby is clean and looks 
great, making sure our guests always get a warm welcome and a sincere farewell from 
your team 
• Train and mentor the team in delivering a memorable experience to guests with a swift 
and personal service – remembering to recognise and record guest preferences
• Resolve guest issues and use their feedback to improve guest satisfaction
• Assist in managing daily staffing needs, plan and assign work and educate and develop 
team members to maximise their performance
• Contribute to the hotel revenue and promote the hotel’s other business such as the 
restaurants and bars
• Ensure your team are aware and understand all relevant policies and procedures

What we need from you

• Passion for the tourism industry and you need to love caring about our guests as much 
as we do
• A qualification in Hospitality Management or similar is highly regarded 
• At least two years’ experience in an upscale hotel / equivalent environment as a Guest 
Service Agent / Concierge or related discipline
• Full driver’s license preferred
• Experience with Opera PMS or similar reservations software
• Excellent written and verbal communication skills 
 



  • Hobart, Australia The National Trust of Tasmania Full time

    **NATIONAL TRUST OF AUSTRALIA (TASMANIA)** **Role**: Front of House Supervisor **Property**: Penitentiary Chapel Historic Site **Standard hours of work**: 15 hours per week [Tuesday to Sunday] **Reporting manager**: Property Manager - South **Overview of organisation** National Trust Tasmania is part of an international conservation movement that began...


  • Hobart, Australia Crowne Plaza Hotels & Resorts Full time

    **What is the job?** The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Office Supervisor, you’ll lead the team delivering True Hospitality to anyone walking into the hotel and oversee the daily operations of the Lobby and our team of Concierge. You’ll assist the Duty Managers and Hotel Services...


  • Hobart, Australia Sush Track Full time

    Sush Track, a busy waterfront restaurant has a Front of House Evening Supervisor position available. Availability from 4:00-10:00pm, Monday to Friday is required. Additional availability would be an advantage. This position will be approximately 30 hours per week, with the possibility of extra hours. The ideal applicant will have/be: - Good leadership -...


  • Hobart, Australia Sush Track Full time

    Sush Track, a busy waterfront restaurant has a Front of House Evening Supervisor position available. Availability from 11:30am-10:00 pm, Weekends are required. Additional availability would be an advantage. This position will be approximately 30 hours per week, with the possibility of extra hours. The ideal applicant will have/be: - Good leadership -...

  • Front Office

    2 weeks ago


    Hobart, Australia Wrest Point Hobart Hotel Full time

    **Job no**: 502131 **Work type**: Casual **Location**: Hobart **Categories**: Front Office/Reception **About us** Federal Group not only operates Wrest Point Hotel Casino and Country Club Tasmania Casino Resort, award-winning hotels MACq01, Saffire Freycinet and Henry Jones, but we also own Vantage Group which has 12 community hotels across Tasmania....


  • Hobart, Australia Wrest Point Hobart Hotel Full time

    **Job no**: 501632 **Work type**: Full time **Location**: Hobart **Function**: Front Office/Reception **About us** As one of Tasmania’s largest private employers, Wrest Point Hotel Casino is truly an icon where guests come to escape and indulge. Wrest Point celebrated it’s 50th birthday this year and has been through a transformative journey with...

  • Front Office Manager

    2 weeks ago


    Hobart, Australia Crowne Plaza Hotels & Resorts Full time

    Crowne Plaza Hobart are looking for a true Hospitality professional to deliver our Purpose - True Hospitality for Good. Reporting to the Hotel Operations Manager, this is a leadership role managing the areas of front office, concierge, and valet services. **Every day is different, but you’ll mostly be**: - Managing, coaching and rostering your team to...


  • Hobart, Australia Discovery Parks Full time

    **About Us**: G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey. Discover the essence of Tasmania with two exceptional locations from...


  • Hobart, Australia TFE Hotels Full time

    We’re looking for a Front Office Receptionist with a twist at Vibe Hotel Hobart. For starters, you’ll love putting others first and you’re smiling when they are - you’re the definition of a people person. Being the go-to for guests, managing admin and giving real local advice is all part of the deal. A magnet for happiness, you hold the secrets to...

  • Supervisor

    2 months ago


    Hobart, Australia Fulton Hogan Full time

    Job Posting End Date February 27, 2023 Job Location Hobart **Job Description**: Looking for a change of scenery? Whether its mountain biking, fishing or bush walking that drives you outside of work, look no further than a career in Tasmania. At Fulton Hogan, we’re passionate about creating, connecting and caring for Tasmania, with people at the heart...


  • Hobart, Australia Sush Track Full time

    Sush Track, a busy waterfront restaurant has a Front of House Evening Supervisor position available. Availability from 4:00-9:30pm, Monday to Friday is required. Additional availability would be an advantage. This position will be approximately 20 hours per week, with the possibility of extra hours. The ideal applicant will have/be: - Attention to...


  • Hobart, Australia TFE Hotels Full time

    We’re looking for a Front Office Receptionist with a twist at Vibe Hotel Hobart. For starters, you’ll love putting others first and you’re smiling when they are - you’re the definition of a people person. Being the go-to for guests, managing admin and giving real local advice is all part of the deal. A magnet for happiness, you hold the secrets to...


  • Hobart, Australia RACV Full time

    **A day in the life** RACV Hobart Hotel is a 125-room hotel located on Collins Street right in the heart of Hobart city. Inside is small restaurant and bar, lounge area and two function spaces that hold around 100 guests each. There is also a gym and underground carpark for our guests to utilise. As a Front Office Receptionist, you will be the face and...

  • Guest Service Agent

    4 days ago


    Hobart, Australia ADAGIO PRADO PLAGE Full time

    Centrally located just 300 metres from Hobart’s historic waterfront prescient, 800 metres from the famous Salamanca Markets and one block from Hobart’s CBD. Mantra Collins attracts a mix of business travellers, leisure guests and long stay visitors. The hotel offers contemporary hotel rooms along with One and Two bedroom serviced apartments. We offer 24...

  • Supervisor

    1 week ago


    Hobart, Australia Bay Building Full time

    Great Permanent fulltime opportunity for experienced Supervisor - Join a reputable national insurance builder - Utilise your domestic and building experience in a variety of projects **About Us** Bay Building Group is a market leader when it comes to insurance building in Australia. Operating nationally, for 35+ years we have specialised in repairs to...


  • Hobart, Australia Marriott International, Inc Full time

    **Job Number** 22208908 **Job Category** Housekeeping & Laundry **Location** The Tasman a Luxury Collection Hotel Hobart, 12 Murray Street, Hobart, Tasmania, Australia **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management The Tasman, a Luxury Collection Hotel, Hobart, is located just steps from Hobart’s...

  • Betting Supervisor

    1 week ago


    Hobart, Australia Tasmanian Government Full time

    **Betting Supervisor (709520)**: Department of Natural Resources and Environment Tasmania Primary Industries and Water Office of Racing Integrity Applications must be submitted by Monday 22 May, 2023 11:55 PM **Position details**: **Applications close**: - Monday 22 May, 2023 11:55 PM AEST**Award/Classification**: - Tasmanian State Service Award -...


  • Hobart, Australia Hotel Grand Chancellor Hobart Full time

    Here at Hotel Grand Chancellor Hobart, we are proud of who we are and what we do. This role is an exciting opportunity for you to join our leadership team and be part of our success. **About Us** Our Restaurant Tasman offers a locally influenced à la carte menu for dinner service. We also have a busy buffet breakfast service which is popular with both...


  • Hobart, Australia Marriott International, Inc Full time

    **Job Number** 23051088 **Job Category** Rooms & Guest Services Operations **Location** The Tasman a Luxury Collection Hotel Hobart, 12 Murray Street, Hobart, Tasmania, Australia **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management The Tasman, a Luxury Collection Hotel, Hobart is located just steps from...


  • West Hobart, Australia Marquis Hotel Full time

    The Marquis Hotel is seeking an experienced Gaming/Bar supervisor to join the team, take the next step in your career working within a family run venue. You will be an integral part of the team, reporting to the Hotel Manager. Leading the team from the front, you will be responsible for supervising day-to-day operations and providing a high level of...