Key Account Manager

3 weeks ago

Chatswood, Australia Danone Full time

Join us at Danone, where your work touches lives and contributes to a healthier world. As a global leader with a unique health-focused portfolio in food and beverages we are driven by a mission to bring health through food to as many as possible. Embedded in our culture is a profound sense of purpose and a commitment to innovation, sustainability, and community. At Danone we believe in the power of our people, and we are dedicated to creating an environment where our core values of humanism, openness, enthusiasm, and proximity lead the way to achieve our goals. We are proud to be a B Corp certified organisation which is reshaping the future of food, one delicious, nutritious product at a time.

ABOUT THE JOB 

We are seeking a dynamic Key Account Manager to join our talented team at Danone. Looking after the pharmacy channel customer base including the wholesalers and retailers within it, this is a pivotal role where you will have a tangible impact on business performance.

As a Danone Nutricia expert you will work across a varied customer base comprising of but not limited to Symbion & Sigma pharmacy wholesalers and selected leading pharmacy banners such as Terry White Chemart and Cincotta. You will drive business in the Danone Nutricia Specialised Nutrition and Adult functional portfolios, delivering the sales plan and commercial calendar. This will be achieved with a focus on building and maintaining key customer relationships. This role is open for both Sydney and Melbourne applicants.

Your responsibilities will include (but are not limited to):

  • Be the primary contact for the major pharmacy wholesalers and reatilers in Australia, developing strong relationships at head office with key stakeholders
  • Build and align Joint Business Plans with customers that are consistent with our customer and category strategy, delivering mutual win-win outcomes
  • Create and implement strategic plans to grow the pharmacy channel
  • Ensure regular tracking with retail partners, including change / course correction when required to ensure delivery of primary metrics
  • Lead the Category Review Process, including partnering with the Danone Category and brand Teams to ensure favourable outcomes to shelf, ranging and merchandising across all retail formats
  • Work collaboratively with our Danone pharmacy field team to excel with in market executions
  • Develop strong relationships with Brand, Category and Field Management Stakeholders to ensure highest level activation in retail customers

You are an energetic professional with a natural flair to connect with people and build meaningful relationships.  You may currently be a high performing Account / Category Executive or Territory Manager who is eager for your next career step in Sales. Perhaps you already have some Account Management experience and are keen to join a market leading company with a fantastic portfolio and truly global opportunities. Above all you enjoy taking ownership & responsibility and know how to act with speed, agility & pragmatism.

To be successful you will also have:

  • A minimum of 12 months professional sales account management experience
  • Ideally a business graduate with strong understanding of commerce and/or marketing, but open to other educational backgrounds
  • Strong commercial acumen
  • Prior experience in FMCG is preferred
  • Pharmacy channel experience preferable but not mandatory 
  • Demonstrated experience in relationship building skills, influencing skills, and negotiating with a broad range of stakeholders
  • Any formal negotiation training (e.g The Gap Partnership) will be highly regarded but not essential
  • Prior experience in leveraging cross functional relationships to achieve results
  • A hunger for a challenging opportunity in a fast-paced environment where you can learn and grow every day

At Danone, we aim to inspire healthier and more sustainable eating and drinking practices, in line with our Vision - Danone, One Planet. One Health.  We operate across four business lines: Essential Dairy and Plant-Based Products, Waters, Early Life Nutrition, and Medical Nutrition. Our headquarter is in France, we have offices in 55 countries across the globe and our products are sold in over 120 markets. We have been around for more than a century and are the proud owner of some of the best-known brands worldwide including favorites like YoPro, Activia, Aptamil and Karicare

Danone ANZ focuses on dairy and specialized nutrition products for infants and adults and is proud to be awarded the Great Place to Work accreditation winner for ANZ in 2024 – a globally recognised program where we feature as one of Australia’s top places to work.

Visit our website WE ARE DANONE to know more about us.

WE OFFER

We truly value our Danoners and strive to make their experience exceptional by creating a positive and fulfilling environment for everyone. Our unique benefits are designed to enhance the lives and provide genuine value.

  • A high-performing, collaborative team culture
  • Flexible Hybrid working
  • Thank Danone it’s Friday 3pm finishes every Friday.
  • Diverse and inclusive work environment
  • Personalised learning opportunities to set you up for success
  • Competitive Total Reward package including

                        -Health, Life and salary continuance insurance 

                        -26 weeks gender-neutral paid parental leave

                        -Employee Share Subscription Plan 

                        -Performance related incentives and annual reviews

HOW TO APPLY

If this opportunity resonates with you and you’re eager to shape and define this role, then go ahead and seize the moment. Click on the APPLY button and share your resume with us.

Diversity, Equity and Inclusion (DEI)

We proudly affirm that we are an Equal Employment Opportunity employer, and our ambition is to foster an INCLUSIVE&DIVERSE workplace where all Danoners can bring their uniqueness to contribute to business results. Our commitment to DEI ensures that all qualified individuals receive fair consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, and disability at our company.

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