Customer Field Technician Sydney

3 months ago


Sydney, Australia NBN Co Full time

Job Expectations

Be a part of transforming Australia’s digital landscape as a Customer Field Technician. You’ll make a real impact to ‘every-day’ Australians in this customer facing role where you’ll get to see the happy faces you help

A bit about your role

As a Customer Field Technician, located in Sydney, you will play a vital role working on Customer Service field tasks across potentially all nbn technologies. This is an autonomous role where you will be responsible for installation, repair and maintenance of nbn products and services. You’ll have the opportunity to work in multiple environments both internal and external but predominantly inside the customer’s premises.

Your typical day could include any or all of the below functions while delivering exceptional customer service within your role:

  • Cabling installation (copper and fibre) including jointing, jumpering and splicing

  • Customer premises installation of nbn Customer Premises Equipment (CPE)

  • Fault diagnosis and repair of nbn cabling networks and nbn CPE

  • These roles work between the hours of 7am to 7pm based on business needs and we encourage a flexible working environment.

A bit about you

We’re seeking both experienced candidates as well as those with transferable skill from a communication cabling or electrical background and who are keen to explore a new career in the telco sector.

A large part of this role is working in customer’s premises, so it will also be important you have exceptional customer service skills and can display honesty and integrity while being self-managed and motivated.

​We will also be looking for a current & clean Driver’s License and ​strong and personable communication skills, both written and verbal.

Life at nbn

To be part of nbn is to be part of something bigger. We’ve created Australia’s network—a network made for more.

Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of Australia by connecting homes and businesses everywhere. It’s not just a way for everyone to do the things they love, but transforms the way they do them, and the opportunities available to them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Gold Employer for two years running, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women.

We champion equal opportunities for all employees. If you have any requests or accessibility requirements throughout the expression of interest process, please advise us at the time of connection and we will adjust to meet your needs.

Where to from here?

If you think this role might be for you, we want to hear from you. Please apply by following the links and send your resume only.  We do not require a cover letter or any selection criteria to be addressed.

Please note, this is a permanent role. To be eligible for this role, you must have full working rights in Australia.

Worker Type

Permanent

Time Type

Full time

Field Base Location

Sydney Metro



  • Sydney, Australia nbn™ Full time

    Job Expectations Be a part of transforming Australia’s digital landscape as a Customer Field Technician. You’ll make a real impact to ‘every-day’ Australians in this customer facing role where you’ll get to see the happy faces you help! A bit about your role As a Customer Field Technician, located in Sydney, you will play a vital role working on...


  • Sydney, Australia NBN Co Full time

    Job Expectations Be a part of transforming Australia’s digital landscape as a Customer Field Technician. You’ll make a real impact to ‘every-day’ Australians in this customer facing role where you’ll get to see the happy faces you help!  A bit about your role   As a Customer Field Technician, located in Sydney, you will play a vital...


  • Sydney, New South Wales, Australia NBN Co Full time

    Role OverviewAs a Customer Field Technician at NBN Co, you will play a vital role in delivering exceptional customer service while working on field tasks across various nbn technologies. This autonomous position involves installation, repair, and maintenance of nbn products and services, with opportunities to work in multiple environments, including customer...

  • Field Technicians

    7 months ago


    Sydney, Australia Staffing Group Full time

    Full-time position with a company that genuinely cares - Autonomous Growth - Premium Brand Ambassador **About the Job** Renowned for the excellence of its domestic and commercial appliances, our client has secured a prominent position in the Australian and New Zealand markets. Embracing the ethos of "Forever Better," our client is committed to continuous...


  • Sydney, New South Wales, Australia NBN Co Full time

    Transform Australia's digital landscape as a Customer Field Technician with NBN Co in Sydney. This customer-facing role offers a real impact on Australians' daily lives.A Key Role in the Digital EraAs a Customer Field Technician in Sydney, you will play a vital part in delivering exceptional customer service while working on field tasks across all nbn...


  • Sydney, New South Wales, Australia NBN Co Full time

    Role OverviewThis permanent full-time position is a fantastic opportunity to join NBN Co in Sydney Metro as a Field Service Technician. The successful candidate will play a vital role working on customer service field tasks across various nbn technologies.Job DescriptionAs a Field Service Technician, you will be responsible for installation, repair, and...


  • Sydney, Australia A.I.R Recruitment Full time

    $43-$50 per hour + super - Permanent position with paid overtime at penalty rates - Tool of Trade vehicle & Fuel Card (field service role only) - Company laptop, and mobile phone (field service role only) - Opportunity for training and development - Employee Assistance Program - Social Club, events and team building - Staff discounts on products - Strong...


  • Sydney, Australia KE Select Full time

    Medical Aesthetics Industry - Autonomous Role and supportive leadership - Monday to Friday - Covering mainly Sydney Metro - Global leading company in Medical Devices is seeking to appoint an experienced Field Services Technician to join their team in Sydney. Working closely with engineers across Australia reporting to the manager in Melbourne. This new...


  • Sydney, New South Wales, Australia Employee Matters Full time

    At Liebherr, we are committed to delivering high-quality services and products that meet the evolving needs of our customers.About the RoleWe are seeking an experienced Field Service Technician to join our team in Sydney. As a Field Service Technician, you will be responsible for providing safe, efficient, and compliant diagnostic, maintenance, and component...


  • Sydney, Australia Superior People Recruitment Full time

    Our client is a long established family owned business that specialises in the supply and maintenance of mobility equipment. We are now seeking a qualified service technician for the position of Field Service Technician Your job in this Field Service Technician role will include: - Repairs and maintenance of electric wheelchairs, mobility scooter, patient...


  • Sydney, Australia Inject Full time

    Competitive base salary + work vehicle + paid overtime + tools + phone + laptop. - Join a national company and industry leader with 40 years of sustained success. - Training provided + Career Progression Opportunities. **About CDK Stone** For over 40 years, CDK Stone have been providing total support to the stone industry. In addition to selling natural...


  • Sydney, Australia JLG Industries Full time

    JLG Industries is the global market leader of access equipment. We are looking for an experienced Field Service Technician to join our busy team servicing the Sydney Metro area. The overall scope of the role is to carry out servicing and repairs to customer and company owned Elevated Work Platform units, Telehandlers and lighting towers in the field as...


  • Sydney, Australia HMPS Full time

    **Introduction**: This role involves delivering a variety of field services to HMPS and Propac customers including servicing, repairs, installations, commissioning, training, and equipment modifications. Applications will be accepted until Sunday, March 17th. **Description**: **As a Service Technician, you will**: - Perform routine maintenance and...


  • Sydney, Australia Hanson Full time

    Do you currently work in the **concrete industry** as a **placer, formworker, concrete field technician, agitator driver** or **laboratory technician**?*** This is a permanent full-time opportunity with the requirement of some weekend work also entailing RDO’s and overtime. **In your new role with us, you will**: - Perform field testing within the...


  • Sydney, Australia Superior People Recruitment Full time

    Our client is an Australian Company and a leader in their field. They have a position available for a highly motivated Field Service Technician in Sydney with a preferred Mechanical or Auto Electrical background. Responsible for attending assigned scheduled servicing and breakdown both in the field and in the workshop. This role will be supported by in...


  • Sydney, New South Wales, Australia Clark Equipment Full time

    We are seeking a skilled Heavy Equipment Technician to join our team at Clark Equipment Sales Pty Ltd in Smithfield, Sydney.About Us:As a leading distributor of heavy machinery and equipment, we pride ourselves on providing top-notch service to our customers. Our team is dedicated to delivering exceptional results and exceeding customer expectations.The...


  • Sydney, Australia HMPS Full time

    **Introduction**: Being an integral part of the larger Service team, your efforts will significantly contribute to our exceptional service standards. This role entails delivering essential field services to HMPS and Propac customers including servicing, repairs, installations, commissioning, training, and equipment modifications. Applications will be...


  • Sydney, Australia JLG Industries Full time

    JLG Industries is the global market leader of access equipment. We are looking for an experienced Heavy Vehicle Field Service Technician to join our busy team servicing in South West Sydney and Sydney Metro area. The overall scope of the role is to carry out servicing and repairs on new fire trucks, mini dumpers and EWP machines, Telehandlers and lighting...


  • Sydney, New South Wales, Australia Fisher & Paykel Customer Services Pty Ltd Full time

    Fisher & Paykel Customer Services Pty Ltd is a renowned Australasian brand with a strong global presence.We are currently seeking experienced Senior Service Technicians to join our team in Sydney.About the RoleThis is an excellent opportunity for skilled professionals to work from home and enjoy a competitive salary of approximately $85,000 per annum +...


  • Sydney, Australia Johnston’s Glassmaster Full time

    **Field Service Technicians **(Full-time, Part-time and Contract opportunities) **Commercial Dishwasher & Refrigeration Experience Preferred** **Immediate start available** **Salary**: Dependant on experience **Additional Benefits**:Fully stocked service van (take-home), company mobile phone, plus bonus and commission opportunities. **About...