Field Service Technician

7 months ago

Sydney, Australia A.I.R Recruitment Full time

$43-$50 per hour + super
- Permanent position with paid overtime at penalty rates
- Tool of Trade vehicle & Fuel Card (field service role only)
- Company laptop, and mobile phone (field service role only)
- Opportunity for training and development
- Employee Assistance Program
- Social Club, events and team building
- Staff discounts on products
- Strong company culture and values.
- Access to opportunities within a globally recognised OEM company

Our client is a global market leading manufacturer and supplier of various components, power units, automation components and systems to cater for the mining and industrial sectors. Due to growth, we're seeking a motivated and enthusiastic Hydraulic Fitters to join their team as a either Field Service Technicians or Workshop Technicians. Within this role you will be based at the Sydney branch and cover Sydney and surrounding regions providing clients with consistent and accurate install, commissioning and servicing of their products.

**The role**:

- Attend client sites for routine service, maintenance and installation requirements.
- Review daily work orders and plan your day to ensure all jobs are resolved and completed.
- Provide an effective service by identifying system/requirements, ordering and gathering components and parts, completing installation, performing acceptance tests.
- Maintain and develop customer relationships through effective communication, attending to client needs, providing recommendations and maintaining customer confidentiality.
- Follow troubleshooting steps in line with policy and product requirements/manuals.
- Document service and installation actions by completing forms, reports, logs and records.
- Maintain communication with internal sales team and communicate sales and upsell opportunities to ensure customer needs are met.
- Investigates complaints regarding installed equipment. Working with engineering, sales and/or other units to resolve these complaints until the customers is satisfied.
- Prepare service quotations as required.

**What we’re looking for**:

- Certified Hydraulic fitter trade or equivalent
- 5 years field service or hydraulic system experience
- Competent level of hydraulic knowledge
- High focus on Quality and attention to detail
- Dynamic performer and achiever
- Planning and organisational skills
- Effective communication skills
- Ability to work throughout Northern NSW region with the potential for overnight work weekly or fortnightly
- Ability to pass a pre-employment medical including drug and alcohol testing

**Benefits to you**
- $43-$50 per hour + super
- Permanent position with paid overtime at penalty rates
- Tool of Trade vehicle & Fuel Card (field service role only)
- Company laptop, and mobile phone (field service role only)
- Opportunity for training and development
- Employee Assistance Program
- Social Club, events and team building
- Staff discounts on products
- Strong company culture and values.
- Access to opportunities within a globally recognised OEM company

If you’re ready for your next career move with a global OEM offering a great career opportunity, APPLY TODAY

SCR-suzie-ninevski

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